Mike Lindley, CTS

Experience

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  Joyce's Ocean Grill

  Oct 2006 - Apr 2008

  Manager
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  Amici Restorante

  May 2008 - Apr 2010

  Server
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  Luke's Billiards

  Apr 2010 - Jul 2011

  Bar Manager

  • Responsible for daily operations including opening and closing of store, management of staff, and communicating with vendors• Responsible for sales averaging more than $10,000 a day• Created schedules for staff, coached and managed performance, and assisted with various issue• Collaborated with management on different promotions and events that were scheduled throughout the year as well as maintained communication and negotiations with vendors• Responsible for reporting of sales at end of each day, week, and month to ensure that profitability was at its peak and consistently improved• Responsible for not only ensuring the safety of customers but also staff by communicating with customers as well as law enforcement officers on a regular basis• Responsible for maintaining inventory by continuously keeping track of product and creating new processes and procedures to ensure that accurate counts of product were kept up to date• Responsible for ordering products, keeping ample cash on hand, and tracking sales of each individual bartender and server’s sales Show less

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  Sorrel Urban Bistro

  Jul 2011 - Apr 2014

  Service Manager

  • Responsible for managing a staff of more than 15 employees including training, coaching, creating schedules, and handling end of day reporting in excess of $10,000 per day• Responsible for collaborating with the Executive Chef and creating innovative menus on a daily basis• Coordinated with different vendors to ensure that all product was in stock such as liquor, beer, and wine• Responsible for managing and maintaining stock of wine inventory on a bi-weekly basis by continuously rotating and counting stock of more than $20,000• Performed multiple roles consistently to ensure success of business on a regular basis including Host, Manager, Server, Bartender, Cook, and Dishwasher• Travelled to different affiliated restaurants as well as the corporate office to gather various materials from items for catered events to payroll checks to assisting in staff shortages• Managed staff and acted as liaison for various privately held off-site catered events, on premise events, as well as various charity events maintaining contact between clients, executive chef, and General Manager• Responsible for daily operations including opening and closing of the restaurant• Responsible for relaying information to various staff members including special promotions, items that were running low, and instructions from Executive Chef, General Manager and Owner• Resolved various issues ranging from customer service and quality issues to issues dealing with credit card companies and outages throughout the day Show less

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  Riverway Business Services

  Apr 2014 - Dec 2016

  • Responsible for running a desk that billed on average between $70,000 and $110,000 per month• Managed on average 30 – 40 contract and contract-to-hire employees by maintaining contact, coaching, and discipline via phone, text, email, and face-to-face contact• Met with current and prospective clients to maintain relationships as well as secure new orders and get feedback on current contractors• Responsible for coaching, discipline, and relaying feedback for contractors working at all responsible accounts• Tasked with travel to and from multiple offices in both Houston, TX and College Station, TX to assist recruiters with recruiting efforts, coaching, discipline, and managing Human Resource Issues of sensitive nature• Responsible for meeting metrics on a consistent basis as well as maintaining a consistent flow of incoming candidates on a regular basis• Recruited for various positions in multiple industries including Accounting & Finance, Oil & Gas, Retail Electricity, Industrial Sales and Customer Service• Familiar with several different types of positions including Inside Sale, Customer Service, Administrative Assistants, Division Order Analysts, Finance Analysts, Billing Clerks, Data Entry Clerks, Receptionists, Executive Assistants and other numerous types of positions• Sourced potential candidates via multiple avenues including LinkedIn, Monster, Indeed, Facebook, and other various social media outlets and recruiting platforms to ensure a consistent flow of candidates• Contacted Hiring Managers on a consistent basis to not only build relationships with those Hiring Managers but to also get more concise information about job orders to ensure that the most qualified candidates were presented• Created new contact and client information in Salesforce as well as input notations to combat Human Resource related issues including complaints• Familiar with many administrative functions in various Vendor Management Systems including iSymphony and Beeline Show less

  • Account Manager

    Dec 2015 - Dec 2016

  • Recruiter

    Apr 2014 - Dec 2015
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  Encore Search Partners, LLC

  Aug 2017 - now

  Technical Recruiter

  Encore Search Partners is a specialized Recruiting Agency that focuses on spotlighting the absolute best Professional, Technical, & C-Level talent, nationwide. Founded in 2010 as a Lead Generation Technology firm, ESP quickly evolved into one of the industry’s most successful executive search firms, boasting a 80% fill ratio on all Professional, Technical, and C-Level positions.Due to our in-house process & proprietary technology, we are able to identify talented Professional, Technical, & C-Level candidates that are not actively seeking new career opportunities. Thus, providing our clients with industry-proven professionals that were approached at the right time, with the right opportunity. Show less