Robert Kempf

Experience

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  Heraeus Materials Technology

  Jul 2010 - Sept 2010

  Intern

  - Contributed to a team of R&D engineers developing next generation copper bonding wire- Utilized and received training on Infrared Spectroscopy, SEM, digital and optical microscope, and hardness testers

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  Santa Clara University

  Sept 2011 - Jun 2012

  Research Associate

  - Worked in a lab performing protein engineering and DNA cloning under the supervision of Dr. Zhiwen Zhang, Ph.D.- Successfully reduced the size of Green Fluorescent Protein from a 238 mer to a 54 mer to allow for easier transport across membranes and less biological interference- Gained experience with cell culture, protein purification, cell ligation, polymerase chain reaction (PCR), and gel electrophoresis

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  Medtronic

  Sept 2012 - Dec 2013

  Engineering Contingent, MiniMed

  - Worked with an Engineering and R&D team in the Drug Delivery Department to develop and test adhesives, patches, pumps, and reservoirs- Developed training procedures and trained coworkers on various devices: TA.XT Plus Texture Analyzer, Dynamic Mechanical Analysis, Optical Microscope, and other custom equipment- Designed and carried out tests protocols and experiments, built and designed medical device components- Analyzed data to better understand and compare the properties of adhesives- Processed the ordering and purchasing of new parts and equipment, and managed the invoices for my team Show less

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  Boston Scientific

  Dec 2013 - Jul 2018

  - Identify potential business and grow in sales by converting competitive accounts and training physicians new to the SCS technology- Attend unit implants and trials in the operating room of hospitals, surgery centers, or primary offices and performing patient follow-up to assure customer and patient success with the implanted products- Serve as the primary resource for clinical support in the areas of advanced troubleshooting, programming, and patient follow-up for company products outside the Operating Room and in a clinical setting- Perform clinical and library research and participate in case reviews and clinical observation by working with physicians and hospital lab staff- Assist the Field Sales Engineers with technical presentations and events- Travel statewide as the single engineer responsible for training physicians on progressive simulation technology Show less - Assisted the field sales team as a floating field rep to cover for current Clinical Specialists on extended leave- Provided assistance to the Field Sales Engineers when they need support in the field - Handled technical support escalations from Patient Care reps, field reps, patients, etc.- Wrote database and product analysis letters, as well as custom letters regarding off label use for physicians- Acted as a liaison between the field reps and internal staff helping to diagnose and review issues- Trained Patient Care reps on a variety of topics including product function, anatomy, technical details of products, troubleshooting and other associated areas - Performed analysis on databases from patient’s implants in handling escalations Show less - Provide in-depth technical support for patients, physicians, representatives, and medical professionals - Troubleshoot complex Spinal Cord Stimulation (SCS) issues over the phone- Train patients via telephone on how to use the Precision PlusTM and Precision SpectraTM Spinal Cord Stimulators - Consult with potential patients and discuss the benefits, pros and cons, of using the Boston Scientific Spinal Cord Stimulator- Find potential patient’s for SCS and forward them on to the sales field- Write database analysis letters and custom letters regarding off label use for physicians- Possess exceptional technical communication and customer service skills- Execute projects to increase the productivity of various departmental processes, such as the custom letter writing process- Knowledge of human spine and anatomy.- Understanding of current Neuromodulation products. Show less

  • Clinical Specialist , Neuromodulation

    Oct 2016 - Jul 2018

  • Technical Support Engineer, Neuromodulation

    Sept 2015 - Oct 2016

  • Patient Care Specialist, Neuromodulation

    Dec 2013 - Sept 2015
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  Vertiflex

  Jul 2018 - May 2019

  - Assist the territory develop new sales opportunities and accounts by gaining insight on the best possible targets, performing referral marketing, and being consistent within accounts - Identify referral sources in the community that have large populations of stenosis patients and the ability to readily refer to treating pain physicians- Ensure all staff can identify and confirm central, lateral recess and foraminal stenosis on axial and sagittal views on MRI’s by performing MRI reviews the with the staff Show less - Developed and maintained relationships with physicians and staff by providing a high level of service and responsiveness by providing ongoing education and clinical expertise regarding the use of the Superion device- Successfully provided technical and educational training to physicians and staff on the use of the new Superion procedure - Ensured safe and superior patient outcomes by providing detailed instruction on product use in the Operating Room- Traveled out of state to assist with case coverage when other territories were in need Show less

  • Territory Manager

    Jan 2019 - May 2019

  • Clinical Specialist

    Jul 2018 - Dec 2018
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  Stimwave

  Jun 2019 - Mar 2020

  Territory Manager
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  RK Medical Solutions, LLC

  Mar 2020 - now

  Principal Distributor
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  SI-FIX

  Apr 2020 - now

  • Territory Manager

    Mar 2021 - now

  • Account Manager

    Apr 2020 - Mar 2021