Isabel Cuevas

Experience

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  Powers Personal Injury Law Firm

  Nov 2002 - Aug 2014

  Legal Assistant

  - Prepared and processed a variety of legal documents, such as contracts, appeals, and motions, ensuring meticulous attention to detail and adherence to legal guidelines.- Coordinated and organized legal meetings, including client interviews, hearings, and depositions, leading to efficient and well-executed legal proceedings.- Managed the timely delivery of legal correspondence to clients, witnesses, and court officials, while also proficiently handling e-filing of necessary documents.- Successfully negotiated medical bills and subrogation liens, effectively advocating for clients and securing favorable outcomes.- Demonstrated strong organizational abilities in coordinating office schedules, optimizing staff efficiency, and promoting a productive work environment.- Maintained and enhanced office systems to streamline administrative processes, resulting in improved workflow and overall office performance.- Responsibly managed incoming communications, including mail, emails, and phone calls, ensuring prompt responses and efficient resolution of inquiries.- Assisted with billing procedures, contributing to accurate and timely invoicing and meticulous financial record-keeping. Show less

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  Special Counsel

  Jun 2020 - May 2021

  Paralegal

  - Processed and managed customer loans utilizing RAPID (Request Applicant Principal Information Direct), ensuring precise completion of applications and documentation.- Monitored computer-based systems to track the receipt of loan closing documents, promptly assisting borrowers in fulfilling any outstanding requirements.- Addressed inquiries and concerns from borrowers and authorized representatives, providing clear and comprehensive explanations of legal issues and closing procedures.- Delivered excellent customer service, promptly responding to external customer inquiries and providing valuable information and assistance.- Conducted thorough legal research, utilizing various resources like regulations, laws, and legal databases to gather essential information and resolve concerns.- Diligently reviewed loan and legal documents, ensuring compliance with applicable regulations and guidelines, and minimizing potential risks.- Provided crucial language support by performing translations and interpretations from Spanish to English for borrowers and SBA team members. Show less

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  Audley Consulting Group

  May 2021 - Dec 2021

  Paralegal

  - Used RAPID (Request Applicant Principal Information Direct) to process customer loans, review applications to send to agency hold among other tasks.- Used computer-based systems to identify if all needed loan closing documents were received and to provide necessary instructions to the borrower to provide any missing documents.- Addressed inquiries and concerns of borrowers and their authorized representatives regarding legal issues and requirements of closing and legal basis of various terms, conditions and collateral requirements.- Responded to a variety of customer inquiries by providing information to external customers.- Performed legal research of regulations, laws, legal databases, etc. to obtain information or address issues/concerns.- Reviewed loan or legal documents for compliance with applicable regulations and guidelines.- Performed various translations and interpretations from Spanish into English with borrowers and other SBA team members. Show less

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  U.S. Small Business Administration

  Nov 2022 - Jun 2023

  Paralegal Specialist

  - Used DMS (CRM) to process customer loans, review applications to request missing legal documents among other tasks.- Used computer-based systems to identify if all needed loan closing documents were received and to provide necessary instructions to the borrower to provide any missing documents.- Collaborated with cross-functional teams to provide comprehensive legal support and maintain clear communication among stakeholders.- Addressed inquiries and concerns of borrowers and their authorized representatives regarding legal issues and requirements of closing and legal basis of various terms, conditions and collateral requirements.- Responded to a variety of customer inquiries by providing information to external customers.- Performed legal research of regulations, laws, legal databases, etc. to obtain information or address issues/concerns.- Reviewed loan or legal documents for compliance with applicable regulations and guidelines.- Performed various translations and interpretations from Spanish into English with borrowers and other SBA team members. Show less