
Theodore Harrison
Merchandiser

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About me
National Sales and Client Experience Manager at HealthySleep
Education

Intec
2011 - 2013Diploma Hotel/Motel Administration/Management
The ICHAF Training Institute
2017 - 2018NQF3 Business Administration and Management, General
Jim Fouche
2010 - 2010Matric
Experience

Woolworths
Sept 2013 - Oct 2013MerchandiserAssist with placement of orders, refunds, or exchanges.Handle product recalls.Inform customer of deals and promotions.Maintain a safe and secure working environment.Point person for maintenance, mailing, shipping, supplies, equipment, bills and errands.Resolve customer complaints via phone, email, mail or social media.

Lion Lodge
Jan 2014 - Jul 2014Front Office SupervisorAllocate tasks and assignments to subordinates and monitor their performance.Coordinate office staff activities to ensure maximum efficiency.Greet customers warmly and ascertain problem or reason for calling.Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.Open and maintain customer accounts by recording account information.Recommend potential products or services to management by collecting customer information and analyzing customer needs. Show less

Avis Budget Group
Jul 2014 - Apr 2018Rental Sales AgentAccomplish operations and organization mission by completing related results as needed.Communicate customer issues with the operations team and develop ways of improving the customer experience, including resolving problems and complaints.Ensure security, integrity, and confidentiality of data.Maintain professional and technical knowledge by attending educational workshops and reviewing professional publications.Maintain safe and healthy work environment by establishing, following and enforcing standards and procedures; complying with legal regulations.Responsible for all aspects of vehicle and counter product equipment rentals.Sell to existing and potential direct accounts as well as provide sales support to distribution partners to participate in closing and order or to facilitate and add value to the selling process.Work closely with the depot team to perform analysis of the inventory and ensuring that it is been utilized effectively, maintaining solid inventory data and reduce sub-rental expenses. Show less

Hestony Transport PTY LTD
Apr 2018 - Jul 2022Demonstrated capacity to collaborate as part of a diverse team.Ensured that systems, policies, and procedures adhere to company policies while functioning with accuracy and timeliness.Managed and supervisesd the accounts payable department and staff in the organization.Managed functions like maintaining the general ledger, accounts payable, accounts receivable and project accounting.Strong communication skills and demonstrated flexibility in methods of communication. Developed daily work instructions consisting of tire parts.Directed subordinates in the receipt, inventorying, display, stocking, organizing, proper storage of inventory, and performing housekeeping tasks.Maintained communication through cross-referencing all departments on product quality.Prepared various operational records and analyzed records to determine profitability.Reviewed operational expenses and collection reports for accuracy.
Accounts Payable/Accounts Receivable Manager
Oct 2021 - Jul 2022Tyre Administrator
Apr 2018 - Jun 2022

Sleepnet/Breathenet
May 2019 - Aug 2020Internal Sales ConsultantBuild relationships with medical staff.Contact potential customers via our referral program at hospitals, clinics, doctors' offices, rehab facilities, and nursing homes to sell our PAP, home vendilation and neuro-diagnostic devices, and soon to be added medical oxygen products.Coordinate all issues with key clients between sales, service, support, customer services, marketing and finance.Help in the installation and set-up of equipment.Provide competitive information such as bid situations, pricing data, or bundling arrangements in order to establish negotiated pricing contracts for assigned products.Perform product demonstrations, installations, and application support. Take orders and disburse receipts. Show less

HealthySleep
Aug 2022 - nowNational Sales and Client Experience ManagerTo develop, retain and improve our relationship with doctors, sleep labs and patients. Healthysleep continuously creates approaches to acquire for referring practices and sleep labs by prospecting clients and establishing a relationship with them.Relates to our dedicated sales team a better insight of patient home-based CPAP therapy challenges. Demonstrate and align our products and service in assisting patients to meet their CPAP needs and create patient compliance.
Licenses & Certifications

First Aid
MacroSafeAug 2016
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