Deep Enrich
Pavan Muniyappa
653 followers
Bengaluru, Karnataka, India
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About me
Service Manager at Shell
Education
Oxford college of Science
2008 - 2011Bachelor of computer applicationBCA
Sai English High School
2004 - 2006SSLC 1st class
Birla Institute of Technology and Science, Pilani
2012 - 2016Master of Technology (M.Tech.) Computer Software EngineeringM.Tech
Experience
Wipro
Jul 2011 - Mar 2017Helping to develop and implement a customer service policy for better service. Finding ways to measure customer satisfaction and improve services.Managing a team of customer services staff.Handling face-to-face enquiries from customers. Dot.Net application Support Analyst.
Service Manager
Apr 2016 - Mar 2017Dot Net Developer
Jul 2011 - Mar 2017
Shell
Apr 2017 - nowService Manager Smart Automation
Service Manager Smart Automation
Mar 2020 - nowOperations Landscape Manager
Apr 2017 - Mar 2020
Licenses & Certifications
- View certificate
2023 Customer Excellence Awards Winner - Operational Ingenuity
SS&C Blue PrismMay 2023
- View certificate
2022 Customer Excellence Awards Winner
Blue PrismJul 2022 - View certificate
2023 Customer Excellence Awards Winner - Operational Ingenuity
SS&C Blue PrismMay 2023
Languages
- kaKannada
- taTamil
- teTelugu
- enEnglish
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