
Jeanne Barron
Account Manager and Marketing Manager

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About me
Strategic and Development Communications | TESOL Certified | Skilled Manager
Education

American University
-BA Communications/ PR and Advertising
Experience

Washington Service Bureau
Sept 1984 - Mar 1990Account Manager and Marketing ManagerAccount Services Manager - 1984-1987: Client liaison for public record research company. Major clients included large national law firms and financial services companies. Five direct reports.Marketing Manager - 1987-1990: Responsible for all budgeting, planning and execution of all marketing campaigns and lead generation activities for WSB. Two direct reports.

RIA/Warren Gorham & Lamont
Apr 1991 - Oct 1996Marketing ManagerPlanned, executed and managed direct marketing for a $13M line of banking- and law-related publications for business unit of Thomson, a large, international publisher, to maintain and expand subscriber base. • Business Planning. Prepared and developed a full-year Business Plan, Budget and Reforecast and achieved set objectives for over 90 books and periodicals. • Product Development/New Product Proposals. Evaluated proposed new products to determine market potential and long-term viability, launching approximately 14 new titles.• Direct Mail & Telesales. Planned annual direct mail/telesales schedules for 90+ products and achieved over 100% of revenue goals (1991 - 1995).• Relationship Building. Increased the company’s and authors’ visibility by initiating and leveraging important relationships with media and other potential authors. Worked with divisional parent and sister companies to obtain and share lists for promotion. Show less

CT Corporation
Nov 1996 - Jul 2001Marketing Communications Mgr.Managed department and marketing activities for largest registered agent service firm, representing hundreds of thousands of business entities worldwide. • Marketing Plans. Developed comprehensive marketing plans for all product lines; implemented collateral development, advertising, PR, e-marketing, direct mail, and trade show elements. • Web Site Development. Planned, executed and launched the marketing web site structure, design, functionality and content in collaboration with an outsourced design and technology team.• Knowledge Leadership. Developed online Legislative Update process to automatically update customers of new legislative developments critical to their business. • Team Building/Management. Organized marketing team to achieve maximum effectiveness with minimal resources. Established need for additional team members resulting in successful recruitment, training and management of highly successful multi-functional group. Show less

CT Lien Solutions/Wolters Kluwer
Jul 2001 - Aug 2009Marketing CommunicationsLead communications management function for organization providing services and technology for the financial services and insurance industries. (Creative direction, editorial, copywriting and vendor management.)• Campaign Management. Developed e-mail and print campaigns for product releases, promotions and value-added information. – Identified creative access points to customers via web landing pages and alternative offers. – Enhanced tracking systems, and took advantage of tracking capabilities for e-mail campaigns.– Delivered comparative analysis of competitive offerings and related messages in advertising and collateral. • Brand Awareness. Significantly increased the company’s exposure and solidified new brand by driving public relations efforts and developing advertising, press releases, and marketing communications, including white papers and case studies.• Advertising and Public Relations. Wrote and provided creative direction for series of product releases and advertisements, establishing product and brand awareness throughout the industry.• Lead Generation. Generated and distributed over 1000 new leads in 2009. Engaged a list broker with targeted market data, initiated tracking system and follow-up for sales use.• Resource Management. Worked effectively with internal resources and external vendors (agencies, designers, printers) to stay within existing budget and time constraints. Show less

University of Massachusetts Amherst Foundation
Feb 2011 - May 2014Director of Development CommunicationsPrimary development communications and proposals resource and contact for the Office of Development and Alumni Relations at UMass Amherst and the UMass Amherst Foundation. (Includes creative direction and campaign branding, developing visual and editorial messaging for print and online communications, coordination and collaboration with units across campus.) • Campaign Communications. Developed print and electronic communications in support of fundraising efforts toward university’s current comprehensive $300 million campaign. Included:– Creating persuasive cases for support for university constituents in concert with campaign goals (write, edit and coordinate design). – Researching, writing, editing, and managing design for quarterly newsletter, campus position papers from Provost and Chancellor, and related communications that informed and compelled major gift prospects. – Collaborating with Annual Fund and Stewardship/Donor Relations to develop strategic campaigns and collateral (print, email, social media) for donors and prospects. – Creating all content and managing visual assets for development and campaign website and manage outside vendor on site design. • Proposals and Collateral. Work with development officers (regional and school/college/unit), faculty, and campus administration to create persuasive proposals, concept papers, and collateral materials (eg. brochures, one-sheets, and web content) in support of fundraising goals. – Researched, recommended, and wrote stories that inspired philanthropy on campus and in the Foundation. Show less

CAIA Association
May 2014 - Sept 2021Director of MarketingProvided leadership in strategy and execution of a global multi-channel digital marketing and communication program to advance the organization’s mission. Social engagement increased more than 800% over tenure, digital marketing ROI increased 20% - 40%.Managed content marketing and brand messaging to promote the organization and increase exposure to a global audience. Directed day-to-day digital marketing initiatives, managed and mentored the marketing team, and ensured overall continuity of the CAIA brand and image. Developed strategy and managed execution of all digital marketing initiatives, including social media platforms/campaigns, e-mail marketing, SEO and advertising, and development of web infrastructure, content, and architecture. - Managed global event participation, speaking opportunities, and media exposure - Collaborated across the entire organization to gain insights for strategic messaging, market expansion, and member communication - Utilized system data to measure and analyze the ROI and effectiveness of all marketing initiatives - Recruited and managed internal marketing team and multiple external vendors and consultants Show less

International Language Institute of Massachusetts
Jan 2024 - nowCoordinator of Volunteers
Licenses & Certifications
- View certificate

Digital Marketing Analytics
MIT Sloan Executive EducationDec 2019 
Educator - Type 4 (Special Education/Esl)
SIT Graduate InstituteMar 2023- View certificate

Acclaim Ambassador
Acclaim BadgingJan 2021
Volunteer Experience
Events Committee
Issued by Northampton Survival Center on Jan 2008
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