Stephano Arrondo

Stephano Arrondo

Mobile Expert

location of Stephano ArrondoIngram Micro

Connect with Stephano Arrondo to Send Message

Connect

Connect with Stephano Arrondo to Send Message

Connect
  • Timeline

  • About me

    Customer Experience Representative at Ingram Micro

  • Education

    • Somerset Academy Charter High School

      -
    • Miami Dade College

      -
  • Experience

    • T-Mobile

      Jan 2020 - Nov 2021
      Mobile Expert

      •Ensure that each customer gets an unforgettable experience and a custom-fit solution to their wireless needs•Obtain business leads from regular walk-in traffic •Staying productive during downtime by utilizing our outbound calling campaigns and setting up appointments for future business•Following up with past clients to maintain a trustworthy relationship (promoting future business) and also maximizing on their current wireless needs•Leadership career development participant

    • Allstate

      Nov 2021 - Apr 2022
      Insurance Agent

      Explains various insurance policies and products to potential and existing clients; guides clients in selecting coverage to best meet their needs.Suggests modifications and updates to clients existing insurance policies.Builds customized insurance policies and packages to meet clients needs.

    • Ingram Micro

      Jul 2022 - Feb 2024

      In my role as a Customer Experience Representative at Ingram Micro, I take the initiative to reach out to potential partners, provided support throughout the reseller application process, and facilitated the establishment of accounts and account numbers. I played a crucial part in guaranteeing a smooth onboarding experience for new partners, thereby contributing to the success of partnerships and cultivating positive business relationships Provide educational resources, and driving the sale of technical products, programs and/or services. Maintain a detailed understanding of Cloud IaaS services and its associated key competitive products including life cycles, pricing programs, and technology advantages. Proactively identify sales opportunities and close sales opportunities.

      • Customer Experience Representative

        Nov 2023 - Feb 2024
      • Solution Development Specialist

        Jul 2022 - Dec 2023
  • Licenses & Certifications