Silvio Sardella

Experience

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  Grosvenor Casino

  May 2014 - Aug 2015

  Casino Dealer

  • Deal all casino’s games• Customer service skills• Handling money• Keep a peaceful and joyful atmosphere during the game• Report and deal with any suspicious activity such as theft, cheating or angry customers

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  Empire Casino

  Aug 2015 - Dec 2017

  Casino Dealer

  • Deal all casino’s games• Customer service skills• Handling money• Keep a peaceful and joyful atmosphere during the game• Report and deal with any suspicious activity such as theft, cheating or angry customers

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  G4S

  Apr 2018 - Aug 2018

  Security Officer

  • Patrol the site • Control CCTV• Check gates • Help customers

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  SECOM Plc

  Aug 2018 - Feb 2019

  Command & Control operator

  • Monitor CCTV (public space, cash centres, ATMs and shopping centres) • Monitor and operate Cash Centres• Deal with alarms activation• Deal with contractors and engineers

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  Wilson James

  Jun 2019 - now

  Team Leader, Mobile Security Officer

  • Mobile patrol • Gate and Main entrance security• Deal with alarms activation• Team Leader• Monitor CCTV• Deal with the contractor• Escort VIPs • Study the area and secure the perimeter

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  Oetker Collection

  May 2022 - Dec 2022

  Security Manager

  - Hotel opening- SOP drafting- Rota - Team management- Procedure training- Security training- Customer service training- Customer service- Customer security- Infrastructure security- Emploee security- Patrol- Accident investigation- Report - Complaint - CCTV setting- Radio communication setting- Control Room setting