Olaniyi Abe

Experience

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  L.S.D.P.C, HOME PROMO

  Jan 2002 - Feb 2004

  Zonal Manager

  • Research planning and analysis using various research methods, working with resources and number of people assigned to participate in the project• Writing reports on marketing activities• Identify business needs / project opportunities• Audit/analysis of existing policies, procedures, practices and technology• Under Take marketing research about product• Study guidelines for projects prepared to outline research procedures to be followed.• Ensure integrity of information collected, stored, shared or reported• Leading canvassers out for sales • Co-ordination of activities as a zonal manger Show less

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  Ikorodu Local government

  Mar 2004 - May 2006

  Admin officer/Business Analyst

  • Study guidelines for projects prepared to outline research procedures to be followed.• Distribution and collating queries and replies on non-signing of monthly payment vouchers. • Make demand for and receive requisitions needed in the department• Provide assistance in managing information, which is distributed to the workforce environment. • Dissemination of information and distribute correspondence and other material to staff within the department• Plan research schedule according to a variety of research methods to be used, availability and quantity of resources, and number of people assigned to participate in the project • Ensure all documentations are up to date, captured and saved in the directory• Perform other duties as assigned by the Manager• Study guidelines for projects prepared • To outline research procedures to be followed Show less

• 

  MTN

  Apr 2010 - Feb 2012

  Customer service Officer

  Sales Support Officer

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  MTN Nigeria

  Sept 2012 - now

  Reconciliation and Maintenance of Trade Partner Accounts with Oracle based financial application (Industrial Financial Systems) balance on a monthly basis.• Interface with Sales Account Managers(DAES) and business units as Channels And Business Management to understand their data requirements and reporting needs • Reporting and analysis as well as interpretation of variety of data from all channel layers/points and develop weekly and monthly reports to support business decisions as the need arises of Sales trends and Trade activity plans to S & D Management• Liaise with Sales Account Managers(DAES),RSMs, RTMMs to understand the data needed to support and monitor product performance in Preparation monthly, quarterly and year to date (YTD) measurement report for S&D management.• Utilize specified statistical software as IFS, Mircosoft Excel to analyze and interpret Sales data• Extract all required data and figures required for the evaluation of the credit application. • Extract qualifying data, as support requirements well as manage and update them as engine room tools• Receive all credit applications and support from Sales and Distribution and/or distributors, keep proper log of all such applications and ensure completeness and accuracy. Show less • Develop brand communication strategy for DYA activities.• Proactively identify, evaluate and priorities product development opportunities and advise business on its benefits.• Maintain relationship between Trade Marketing Consultants (TMCs) and YDA agents• Generate periodic reports and other ad-hoc reports as requested by team lead• Develop and follow up on market penetration strategies.• Settlement and Reconciliation Analysis• Carry the Super-Agent, Agents and Merchants through the on boarding process• Generate periodic reports and other ad-hoc reports as requested by team leadResolve escalated issues from frontline staff Show less • Confirm and process payments from relevant Banks and ensuring time processing • Performs daily, monthly and annual account reconciliation of partner banks• Providing front line support regarding Trade Partner confirmation • Ensure prompt collection/confirmation of payment made• Release goods to customer on IFS application• Present company to potential clients via direct communication in face to face meetings, telephone calls and emails• Ensure goods planned for by Trade partners are released accordingly.• Follow up with Trade Partners (TPs) where payment is made wrongly• Generate weekly monthly report for the partner banks and other ad hoc/activity reports for trade channel and management.• Support Dealers/Trade partners on company’s product and services. Show less • Generate weekly/monthly report for the partner banks and other ad hoc/activity reports for trade channel and management.• Ensure prompt and timely set-up of duly approved Agent registration forms on the system• Ensure compliance to Financial Operations reconciliation standards and PPPs which govern handling of cash/ E-money. • Updating/Maintaining Database with details of Agents successfully set up on system• Generation of Agent Transaction Statement• Communication of Successfully set up agents to Channel/Service Integration Units• Resolution of Customer queries sent in from channel, customer relation and Call logged on Remedy Show less

  • Sales Support Officer- Ordering Unit

    Aug 2015 - now

  • Mobile Financial Officer -Diamond Yello Account

    Oct 2014 - now

  • Sales Support Officer Banking Operations

    Sept 2013 - now

  • Sales Support Officer MOBILE MONEY

    Sept 2012 - now