Robin Witt

Experience

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  George Mason University - Center for the Arts

  Jun 2007 - Jan 2014

  Events Supervisor and Coordinator of Special Projects
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  American Society of Cataract and Refractive Surgery (ASCRS)

  Feb 2014 - Jun 2019

  • Accounting Specialist

    Jul 2018 - Jun 2019

  • Membership Coordinator

    Feb 2014 - Jul 2018
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  Iron Bow Technologies -- Addison Group

  Mar 2020 - Jul 2020

  IT Support Contractor

  -Supported international organization in centralized and multi-facility coordinated projects-Maintained focus in small, repetitive tasks to assist larger team ensemble-Directed peers and new-hires in daily operations from simple tasks to multi-stage projects-Ensured high-standard of quality in IT tasks from provisioning through comprehensive test phases-Integrated into provisioning, logistical, and supply procurement teams as needed-Specialized in proprietary Apple product diagnostics and troubleshooting -Frequently selected for independent projects due to focus, flexibility, and attention to detail-Quality-controlled expansive lists of data and encoded information for faster turn around Show less

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  Preferred Systems Solutions (PSS) -- ADDISON GROUP

  Jul 2020 - Sept 2020

  Receptionist

  -Supported the day to day operation of all Front Desk responsibilities -Responsible for employee health screening and sanitation of all communal and high traffic areas-Assisted the HR, Finance, Recruiting teams with projects to boost potential candidates-Maintained internal database to include data integrity and various reporting requests-Ordered supplies for the office and maintained office supply, storage, and kitchen areas-Flexibility to provide additional support and accept new responsibilities as needed Show less

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  Iron Bow Technologies

  Sept 2020 - May 2021

  IT Asset Management Specialist

  -Responsible for data input and data integrity for IT assets through company wide system-Update and resolve client database tickets and escalation requests-Daily, weekly, and monthly reporting sent to upper management and clients-Work with select team to produce and fulfill specialty orders for government clientele-Instrumental in resolving outstanding asset backorder requests, as old as 9 months back-Create and fulfill customer requested asset orders and requests

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  Capital Association Management (CAM)

  Jun 2021 - Jul 2021

  Membership & Certification Coordinator

  -- Worked closely with the executive team and was the primary point of contact for membership and certification applicants/candidates, and existing members, for three client associations-- Assisted the executive team in all aspects of membership and certification management -- Built strong member relations through attentive detail and outstanding customer service in handling member requests -- Communicated with members in a responsive and respectful manner, demonstrated sensitivity to member needs and interests, and exhibited effective leadership qualities-- Responded to phone and email requests of current or prospective members promptly -- Processed and tracked all applications for membership and certification, including preliminary review for eligibility, and ensuring that approved candidates have proper exam preparation materials and access to exam scheduling systems; -- Created certification documentation and updated records for successful candidates, and communicated options to unsuccessful candidates-- Worked closely with the accounting department to identify non-responsive accounts and follow up with them via mail, email, and phone call-- Managed the membership database system (YourMembership) and maintained the accuracy of member information on the website, calendar of events, and social media accounts-- Coordinate exam administration with testing centers and proctors as needed -- Ensured the proper adherence to policies and procedures required for operation of an ANSI-accredited certification program -- Assisted in printing, shipping, and mailing services Show less