Amit Kumar

Experience

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  Oracle

  Apr 2010 - Mar 2012

  Korean Business operation analyst

  • Account Data clean up - In Account Data Clean up updating, managing, checking all the Miss-match and improper account, file & all details containing in the file.• New Account Validation for - Checking new created account & confirm the company information as per the account name through market place, one source, company site. • D&B integration and industry add- Industrial code as per the account name through market place, one source, Hoovers and company site.• Mass validation & Other CDQ Task- Mass validation for Korea and collect the company information through calling and mailing to the company representative. Show less

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  Samsung Electronics

  Apr 2012 - May 2014

  Senior Executive

  Translation Work- All the mail and research documents i) Korean to English translation {around 5,000 words per week} ii) English to Korean translation iii) Interpretation (in a meeting CC & VC) Shipment work in Korea (In Samsung Electronic) - Managed and prepared the shipment regarding invoice and tackle the shipment related problems.• Business Trip to SOUTH KOREA in SAMSUNG ELECTRONICS Head Quarter (Suwon) regarding logistics task between India and Korea operations, Period one month Business trip Show less

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  Oracle

  May 2014 - Jun 2019

  Accounts Receivable Senior Analyst

  Korea Web invoicing: Extract Misar Korea report from Oracle E-Business suit and issue the invoices to various Korean companies with their particular portal such as Smartbill, Sendbill, Poscoict, LG, SK Telecom, SK Planet, Safebill, Hyundai Engineering, Naver, AmorePacific Corporation etc.Invoice creation: Create a new invoice as per customer request through Oracle E-Business suit as well as create the Credit memo and send to the customer. Resolving invoice issue: Tackle all the invoice related issue through discussed with customer and update the contact detail, amount, taxation & invoice issue date accordingly.Reports Creation: Created and presented monthly Korea web invoicing status reports to the mangers• Customer Account Growth• Initial Rejection• KR Web Invoicing Reconciliation report• National Tax Service Korea vs Account receivable Reconciliation report• Output Quality• Rejection Report• TAT Report Sales Credit Allocation: Gives transparency for sales staff to review sales credit assignments. By selecting the booked county and an order number as input, the tool will display all lines on the selected order or opportunity queried and the sales team assigned. This is a proactive approach for sales staff to review the credit allocation and raise any issue regarding their assignment prior to payment or availability of commission statements. Like Tech, OFM, Apps, Sys, Cloud reps etc.•Tools – CAT (Credit Adjustment tool), TUT (Territory Upload Tool), Fusion, THT (Territory historical tool), Teaming tool etc. • JE-Journal Entry – In accounting, is a logging of transaction into accounting journal systems. The Journal Entry can consist of several items, each of which is either of Debit or a Credit. Show less

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  Cisco

  Jun 2019 - now

  Senior Operations Engineer

  Working with CISCO NOC , handling bank project, here managing Cisco devices ( routers & switches, Access points and wireless) dealing with the issue and finding out the root cause of the issue and how to fix that issue permanently .Raising RMA , dealing with the field engineer as well and help them to troubleshoot the issue at the site. managing clients for more than 50+ countries as its a big network expanded all over the globe. Proper documentation of the work done and timely handover were done. Show less

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  Prodapt

  Feb 2023 - now

  Technical Lead