
Vanessa Cruz
Promotions Assistant

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About me
Finance and Customer Service Professional • Account Management • Enhancing Customer Relations • Skilled in using Salesforce and Protiviti Databases
Education

San Jose State University
-Communication and Media Studies
San Francisco State University
2005 - 2008Bachelor's degree Communication and Media Studies
Experience

CBS Radio
Feb 2004 - Feb 2006Promotions Assistant• Assisted in increasing daily listener support through Marketing events and promotions with collaborate communications efforts and community outreach.

IHeartMedia
Feb 2006 - Sept 2009Account Executive• Successfully brought in revenue for the company by selling, and creating radio, internet, and event advertising. Wrote and produced on-air commercial ads, while meeting multiple deadlines. Collaborated with other departments to ensure accuracy and creating marketing plans for clients, based on client’s needs.

YMCA of the Central Bay Area
Sept 2009 - May 2015Office Manager• Processed and evaluated documents for financial aid. Maintained confidential information, and record keeping. Receipting and donor matching for Annual Giving Campaigns. Allocating campaign funds to participants for programs and families in need.

National Mailing Services
May 2015 - Jan 2016Office Manager• Oversee and manage the daily operations of data processing, customer products and mailings with emphasis on delivering quality and accuracy work on time. Primary point of contact for CEO.

San Jose State University
Feb 2017 - Aug 2023Gift Analyst• Receipting and accounting of donations for several on-campus foundations, donors, and other student related organizations. Understanding and applying the CSU guidelines, Charitable Giving policies, and IRS tax regulations.

NurseRegistry
May 2022 - nowBilling Specialist•Monitored accounts receivable activity to ensure timely payment of invoices. Successfully worked with team members and leadership to identify and develop process improvements for accounts receivables.
Licenses & Certifications

Digital Marketing Foundations
Linkedin Learning AppApr 2022
Microsoft Excel 2013 Certification
Work2futureJun 2015- View certificate

Booking Basics
CourseraJul 2023 - View certificate

Excel Quick Tips
LinkedInMar 2024
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