Vanessa Cruz

Vanessa Cruz

Promotions Assistant

Followers of Vanessa Cruz103 followers
location of Vanessa CruzSan Jose, California, United States

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  • Timeline

  • About me

    Finance and Customer Service Professional • Account Management • Enhancing Customer Relations • Skilled in using Salesforce and Protiviti Databases

  • Education

    • San Jose State University

      -
      Communication and Media Studies
    • San Francisco State University

      2005 - 2008
      Bachelor's degree Communication and Media Studies
  • Experience

    • CBS Radio

      Feb 2004 - Feb 2006
      Promotions Assistant

      • Assisted in increasing daily listener support through Marketing events and promotions with collaborate communications efforts and community outreach.

    • IHeartMedia

      Feb 2006 - Sept 2009
      Account Executive

      • Successfully brought in revenue for the company by selling, and creating radio, internet, and event advertising. Wrote and produced on-air commercial ads, while meeting multiple deadlines. Collaborated with other departments to ensure accuracy and creating marketing plans for clients, based on client’s needs.

    • YMCA of the Central Bay Area

      Sept 2009 - May 2015
      Office Manager

      • Processed and evaluated documents for financial aid. Maintained confidential information, and record keeping. Receipting and donor matching for Annual Giving Campaigns. Allocating campaign funds to participants for programs and families in need.

    • National Mailing Services

      May 2015 - Jan 2016
      Office Manager

      • Oversee and manage the daily operations of data processing, customer products and mailings with emphasis on delivering quality and accuracy work on time. Primary point of contact for CEO.

    • San Jose State University

      Feb 2017 - Aug 2023
      Gift Analyst

      • Receipting and accounting of donations for several on-campus foundations, donors, and other student related organizations. Understanding and applying the CSU guidelines, Charitable Giving policies, and IRS tax regulations.

    • NurseRegistry

      May 2022 - now
      Billing Specialist

      •Monitored accounts receivable activity to ensure timely payment of invoices. Successfully worked with team members and leadership to identify and develop process improvements for accounts receivables.

  • Licenses & Certifications

    • Digital Marketing Foundations

      Linkedin Learning App
      Apr 2022
    • Microsoft Excel 2013 Certification

      Work2future
      Jun 2015
    • Booking Basics

      Coursera
      Jul 2023
      View certificate certificate
    • Excel Quick Tips

      LinkedIn
      Mar 2024
      View certificate certificate