Daniel Pearce

Experience

• 

  British Heart Foundation

  Jan 2015 - May 2021

  Assist and support the Store Manager in all administrative, organisational and commercial responsibilities, while coordinating a team of 25 volunteers, diverse in gender, age and culture.- Maximised team engagement by adapting the workload and workspace environment- Conducted data analysis of trends in sales to suggest relevant commercial actions to management- Simplified the administration of the volunteers' paperwork by creating a series of Excel sheets- Recruited 4 staff members and over 20 volunteers- Trained all new-starters, staying compliant with company policies and retail best practices- Actively took part in various BHF awareness campaigns and fundraising events Show less

  • Assistant Manager and Volunteers Manager

    Nov 2016 - May 2021

  • Retail Sales and Customer Service Assistant

    Jan 2015 - Nov 2016
• 

  Lazy Susan Metal, Aluminium & Cast Iron Garden Furniture Ltd

  Apr 2015 - Sept 2015

  Office-Based Sales and Customer Service Assistant

  Responded to French/English customer sales enquiries, ensuring orders are dispatched and invoiced accurately by recording sales in a tracking system, and translated customer reviews (English to/from French) to update the company's website.- Provided bilingual spoken and written communication to French and English speaking customers, delivering dependable customer service in both languages- Ensured seamless communication between internal departments, external service providers and customers by coordinating and keeping track of orders and deliveries Show less

• 

  NEOMA Business School

  Sept 2021 - now

  Guarantee the optimal conditions to promote recruitment by ensuring the efficiency of the service on technical, organizational and human points.- Manage the written and oral tests via the test banks (reception, organization, monitoring and compilations)- Ensure the logistical part: rooms, files, monitoring, reception of candidates, management of their requests, sending of admission messages- Ensure the management of competition test data and the production of summary statistics- Set up oral juries according to the constraints and availability of teachers and external jury members- Participate in discussions on technical evaluation systems and competition rules Show less

  • Admissions Officer

    Apr 2023 - now

  • Program Assistant

    Sept 2021 - Apr 2023