Alexander Svishchenkov

Experience

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  SIS Group International

  Aug 2005 - May 2007

  Telecommunications Engineer

  Project Management Division of Telecommunications Networks DepartmentResponsibilities:• Translation of technical and legal documentation, and operating manuals for Siemens OTN, DWDM, SDH telecommunications equipment.• Interaction with the Siemens AG service center in Germany and Switzerland: negotiations and correspondence in English and German on the repair of optical and electrical communication modules.• Orders formation and placement for Siemens telecommunications equipment. Work in specialized Siemens “OFFIT” software - getting prices and discounts for telecommunications equipment.• Interaction with the company's economists on drawing up specifications for Siemens equipment, taking into account the discounts received.• Participation in Beltelecom tenders through the IceTrade system.• Design documentation development in AutoCAD.• Training in network technologies by Siemens, Cisco, Juniper Networks.• Setting up and configuring backbone fiber-optic telecommunications equipment by Siemens: Surpass HIT 7070, 7050, SMA 16/4.• Accompanying foreign company's representatives and partners as an interpreter at official events.• Participation in conferences (Minsk Mobile Congress 2005) and exhibitions (TIBO 2006, 2007).Achievements• Developed a technical project to modernize the data transmission system of the Belarusian Railways by drawing up layouts of communication equipment in AutoCAD and confirmed the drawings for filling telecommunication cabinets with the Customer.• Contributed to the implementation of the Siemens WayMax project in Belarus by participating in it as a synchronous interpreter during the training courses and in negotiations with the Ministry of Communications and Beltelecom.• Achieved a 43% discount on Siemens telecommunications equipment through successful negotiations with the Supplier, which was confirmed by the further implementation of Siemens equipment on the data transmission network of Beltelecom. Show less

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  Банковско-финансовая телесеть / Banking and Financial Network

  Jun 2007 - Oct 2021

  Information Systems / Information Security DepartmentsResponsibilities:• Installation, configuration and maintenance of software• Interaction with users on setting up workplaces and operating software• Interaction with Developers to eliminate software bugs• Interaction with the software testing and deployment team• Training the user support team• Acquiring software revision requirements• Writing and making changes to technical documentation• Official correspondence• Maintaining contact databases of stakeholders, administrators and software users• Maintaining installed telecommunications equipment database by location and serial numbers• Collection and accounting of monthly statistics, coordination with clients and provision to economists for invoicing• Launching, updating and maintaining the operability of server operating systems• Configuring, maintaining and backing up Microsoft SQL databases• Registering and Managing User Accounts in Microsoft Active Directory• Analysis of failure situations and development of solutions to prevent them in the future• Connecting new clients• Participation in the development and implementation of new systems as an expertAchievements:• Achieved stable operation of the supported systems through high competence, responsibility and personal attitude to work, which is confirmed by gratitude and recognition from customers for the reliability of the systems.• Achieved a steadily growing number of clients and company’s income through high quality of service and support, as confirmed in the annual profit statements. Show less Department of Software Design & SupportResponsibilities:Tech support of banking software:1. Web portal of credit histories (Developer: Isida-Informatika LLC)2. SMVEDO (Interdepartmental electronic document management system: correspondence, regulatory documentation, reporting, questionnaires) - banks, non-profit financial institutions, insurance, leasing, microfinance, forex companies3. "Credit Register" Automated Information System4. "SpecForm" software package (Developer: ALC "Belodzhik")5. AIS "Interaction" (Customer: Ministry of Justice of the Republic of Belarus)6. "Communication" software package / SPFI (Financial Information Transmission System)7. "Archive of electronic documents" software and hardware complex8. "Register of Bank Guarantees" / RBG (Developer: Center of Banking Technologies)Achievements:• Development and implementation of SGDS (guaranteed message delivery system) with the Developer (Center of Banking Technologies), the Customer (RUE "Republican Central Securities Depository") and end users (administrators and economists of banks and securities' depositories).• Launch of SGDS in the RD domain — Domain of electronic document management of clients' securities through RUE “RCSD”.• Implementation of the "Electronic Document Approval Module" based on SGDS: guaranteed delivery of an electronic document agreed by two parties using an EDS.• Connection of new domains to SGDS:1) TT - the domain of coordination and exchange of electronic documents between insurance organizations (JSC "Belarusian People's Insurance Pension Fund", RUSP "Stravita") and their subscribers.2) AIS - Domain of the "Interaction" automated information system of the Ministry of Justice of the Republic of Belarus - document flow between state bodies and organizations, as well as commercial banks of the Republic of Belarus.3) ER - The domain of electronic document management in the ERIP information space. Show less Department of Telecommunications Systems Development and AdministrationResponsibilities:1. Operational and technical control over the operation of telecommunications equipment using the signaling and monitoring tools: TNMS, AdRem NetCrunch, Orion Solarwinds Net Flow Traffic Analysis, Secure CRT. Localization of telecommunications faults2. Troubleshooting, investigation of faults’ causes, development and implementation of prevention measures3. 24/7 shift duty (maintenance of ATMs operability - interaction with Banking Processing Center, prompt response to restore connection in case of a breakdown, informing higher management about failures)4. Reporting on the elimination of failures in the operation of the serviced telecommunications networks5. Configuration and management of Cisco equipment (routers, switches, firewalls)6. Inventory of the main and backup telecommunications equipment7. Backup equipment switching to the uninterruptible power supplies in the server room for scheduled work8. Connecting equipment in the telecom cabinets on the Customer's side9. Technical user support and network connection diagnostics for the services providedAchievements:1. Self-prepared and successfully passed the CCNA (Cisco Certified Network Associate) exam.2. Conducted a presentation on the organization of the corporate data transmission network for the regional departments of the company with a demonstration of new telecommunication services.3. Introduced the SED RCB (Electronic document management system for the securities market) into commercial operation in six months through active cooperation with the Developer (CJSC "Algorithms and Systems"), the Customer (RUE "Information and Computing Center of the Ministry of Finance") and end users (administrators and economists of banks and securities’ depositories), which is confirmed by a diploma of high achievements in work and the title of "Person of the Year". Show less

  • Lead Systems Engineer

    Oct 2012 - Oct 2021

  • Senior Systems Engineer

    Nov 2009 - Sept 2012

  • Senior Telecommunications Engineer / Cisco Certified Network Administrator

    Jun 2007 - Oct 2009
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  Center of Banking Technologies

  Sept 2010 - Aug 2011

  Software Engineer

  "System of guaranteed delivery of legally significant electronic documents" (SGDS 2.0) projectResponsibilities:• Business analysis: acquiring technical requirements for the SGDS 2.0 software (Scope of Work, reference, model and scheme for the participants’ instructions exchange in the financial market of the Republic of Belarus, description of the format-logical control, functionality and order of interaction between the system components – Gateway, Client, Server, delimitation of areas of responsibility).• Interaction with the Customer – correspondence and negotiations on clarification of the requirements, testing, acceptance of SGDS 2.0 software• Interaction with the team (project manager, developers, QA engineers) on the design, development and testing of SGDS 2.0 software• Interaction with the Operator: carrying out functional and UAT tests of the SGDS 2.0 software, confirming the list of found and corrected bugs, preparing test reports, signing a commissioning protocol.• Compilation of operating manuals for the server and user part of the SGDS 2.0 software Show less

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  IT Academy

  Aug 2021 - Nov 2021

  IT Project Manager Trainee

  Developed "International Independent Filmmakers Database (IIFD)" project as Junior IT Project ManagerResponsibilities:• Defined Project Vision & Program Scope;• Selected the project methodology (Scrum);• Developed a project plan (roadmap and the Gantt chart);• Prepared a resource plan and project budget;• Built a RACI matrix for the responsibility roles within the team and between the Customer and the team;• Prepared the SOW (Scope of Work);• Prepared a document on quality control;• Prepared a risk map for risk assessment and management;• Presented the project to the investors.Project objective: to launch a narrowly targeted Internet infrastructure for registration and search for specialists in the field of film production with the possibility of forming film crews in cities around the world to support and develop independent filmmaking. Show less

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  EPAM Systems

  Nov 2021 - May 2022

  IT Business Analyst Trainee

  1. Lab Project: "Merge & Acquisition System" (MAS Project)Domains: FinTechTasks performed: • Communicated with the Product Owner and the team; • Collaborated with a team of three business analysts to elicit requirements; • Prepared meeting agendas and follow-ups for requirements gathering and backlog refining; • Developed a Product Vision by interviewing the PO and brainstorming with the team; • Prepared a stakeholder communication plan; • Built RACI matrixes for the responsibility roles within the team and between the Customer and the team; • Prepared dynamic UI wireframes as a result of prototyping; • Prepared the Backlog with Epics/User Stories and acceptance criteria in Jira; • Prepared the activity, entity-relationship and use case UML diagrams; • Prepared a risk list; • Created a Project Space on Confluence with all the documentation; • Presented the Solution Proposal to the PO. Tools: Atlassian Jira, Confluence, Balsamiq Wireframes, Draw.io, MS Teams, Word, Excel, Powerpoint. 2. Training Project: "Online Education System"Covered topics: • Stakeholders’ elicitation and analysis; • Requirements’ engineering, elicitation and management; • Modelling of system behavior: - UML activity diagrams; - UML state diagrams; • UI Controls description and validation; • Prototyping with Figma and Balsamiq Wireframes; • User stories, Acceptance criteria; • Object modelling: Use Cases diagrams; • Introduction to SQL databases; • Entity-Relationship (ER) and Class Diagrams; • Systems integration: - JSON and XML; - HTTP overview; - Web services and API. Show less

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  «Хуткi Грош»™ сервис ООО "Электронные системы и сервисы"​

  Jun 2022 - now

  Projects in Fintech DomainResponsibilities:1. Project lifecycle management under the Agile methodologies.2. Schedule management: Roadmaps, Gantt charts, Scrum and Kanban boards in Jira.3. Team management: forming teams, building communication, task management, managing motivation, raising the level of knowledge; 4. Stakeholder engagement: maintaining communication with the Client, requirements elicitation and expectations management; 5. Conducting Scrum ceremonies: daily standups, demo presentations to the Client, retrospectives, sprint planning, backlog grooming.6. Time logging for tasks in Jira.7. Preparation of briefs with effort and costs calculations (budgeting).8. Maintaining the actual project knowledge base (KB) in Confluence.9. Reporting to Account Manager. Show less FinTech DomainResponsibilities:1. Study of project documentation.2. Extracting the necessary information from sources.3. Requirements elicitation and analysis (business requirements and technical requirements).4. Structuring information.5. Product analysis.6. Definition of the end user of the document.7. Determination of the types of documents suitable for the product.8. Preparation of technical documentation for IT projects focused on users or developers.9. Description of user interface (UI) elements and their validation.10. Listing the steps to be performed by the user.11. Use of technical vocabulary.12. Organization of the documents’ structure.13. Visualization of information: screenshots, tables, diagrams, schemes using Hypersnap, Photoshop, Figma, Visio, Draw.io, Balsamiq Wireframes tools.14. Documentation, editing and final edits.15. Creation of guides: concept, reference, troubleshooting.16. Using Jira and Confluence project management tools.17. Maintaining project knowledge bases (KB) in Confluence.18. Updating documentation and keeping it up to date. Show less

  • IT Project Manager

    Jul 2023 - now

  • Technical Writer

    Jun 2022 - Jun 2023
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  Alcosi Group

  Sept 2022 - now

  Business Analyst

  Projects in Fintech DomainResponsibilities:1. Requirements elicitation and documentation2. Maintaining the actual project knowledge base (KB) in Confluence3. Scrum and Kanban methodologies4. Stakeholders engagement

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  B17.ru

  Jan 2023 - now

  Psychologist-consultant

  Psychological counselling in existential and cognitive-behavioral therapy (CBT) methods. I help resolve conflicts in relationships, cope with anxious thoughts and insomnia, overcome addictive behavior, provide support in difficult life situations. I am an active member of the Belarusian Association of Cognitive-Behavioral Therapy (BACBT).

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  Deploy Labs

  Jan 2023 - now

  IT Project Manager

  NFT Blockchain Projects in Web-3 DomainResponsibilities:1. Project lifecycle management under the Agile methodologies.2. Schedule management: Roadmaps, Gantt charts, Scrum and Kanban boards in Jira.3. Team management: forming teams, building communication, task management, managing motivation, raising the level of knowledge; 4. Stakeholder engagement: maintaining communication with the Client, requirements elicitation and expectations management; 5. Conducting Scrum ceremonies: daily standups, demo presentations to the Client, retrospectives, sprint planning, backlog grooming.6. Time logging for tasks in Jira.7. Preparation of briefs with effort and costs calculations (budgeting).8. Maintaining the actual project knowledge base (KB) in Confluence.9. Reporting to Account Manager Show less