Araceli Canales

Experience

• 

  CVS Pharmacy

  Jan 2009 - Jan 2010

  Pharmacy Technician Intern Student

  Supported all pharmacy services by managing inventories, rotating stock, removing expired or damaged drug products, and resolving discrepancies in drug count. Interpreted prescriptions and assembled and distributed prescription orders. Determined insurance eligibility and coverage.

• 

  Walmart

  Feb 2010 - Oct 2011

  Pharmacy Technician

  Communicated with insurance companies for billing purposes. Interpreted prescriptions orders. Filled, compounded, and distributed medication orders. Handled purchasing inventory and reimbursement. Met all sales and service objectives. Assisted Pharmacist as a translator. Determined insurance eligibility and coverage.

• 

  Target

  Nov 2011 - Oct 2012

  Pharmacy Technician

  Provided quality customer service as a pharmacy technician by filling, compounding, and distributing medical orders. Handled purchasing inventory as well as reimbursements. Determined insurance eligibility and coverage.

• 

  Stanford Health Care Tri-Valley

  Sept 2012 - May 2022

  Customer Service Representative

  Responsible for providing a safe and secure environment for members and guests in the areas of Front Desk and Childcare. Responsible for answering phone calls, signing up new members, and providing information about cancellations and account upgrades. Updating personal data and screening patients and members to gain access to the facility. As well as taking care of appointments and cancellations and determined insurance eligibility and coverage.

• 

  JME Eden Enterprises DBA HR Block

  Oct 2022 - now

  Tax Associate

  Ensuring clients comply with IRS regulations and meet state and federal tax obligations. Analyzing and minimizing tax liabilities by implementing tax reduction strategies. Reviewing financial records, with the purpose of advising clients on employee health care benefits, compensations, and Roth IRA and traditional IRA accounts.