Iliyan Petkov

Experience

• 

  Inline Group

  Mar 2007 - Dec 2007

  Specialist

  Аcceptance of incoming and outgoing calls related to customer base.

• 

  Transcard Financial Services LTD

  May 2009 - Jun 2011

  Specialist Customer Service
• 

  Transcard Financial Services

  Jun 2011 - Jan 2018

  Manages and monitors all the activities of the department. Build, expand and cultivate corporate client relationships to create and enhance customer value. Manage the overall performance of department and also of all merchants to identify key opportunities to drive trans.card usage and expand TFS Network's payments business. Manage and assist in resolution of customer satisfaction issues. Possess expert knowledge and a deep understanding of the merchant's business, organization, and industry. Responsible for a specific group of merchant relationships and its management and development. Contribution in public procurement issues, including document preparation for applications. Create and expand merchant relationships and support the network, which accepts payments with Transcard.

  • Deputy Head of Department

    Jun 2015 - Jan 2018

  • Chief Expert

    Jun 2013 - Jun 2015

  • Expert Merchant Relations

    Jun 2011 - Jun 2013
• 

  Easy Consult Ltd

  Mar 2018 - Jun 2024

  Regional Sales Manager

  Responsible for the entire commercial database on the territory of Western and Central Bulgaria. It regulates, expands and supports the company's business relationships with partners.

• 

  ManpowerGroup

  Jun 2024 - now

  Business Development Manager

  Seasoned Business development manager with over 7 years of experience in the HR & Recruitment industry.I specialize in providing professional HR solutions and ensuring exceptional client satisfaction for both domestic and international companies. My expertise includes supporting business planning growth, Nearshoring, Offshoring and Outsourcing their operations in Bulgaria.