Lucy Huang

Experience

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  COCA-COLA

  Feb 2009 - Oct 2009

  Salesperson

  • Successfully promoted products to prospective customer base using promotional sales techniques. • Cultivated solid sales and business relationships with existing clients. • Handled a high-volume of sales to prospective customers; actively promoted services in order to drive sales, increase brand recognition and grow business. • Conducted customer trends analysis to identify target demographics and product trends. • Consistently achieved monthly revenue targets and performance ratings. Show less

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  The Fairmont Jasper Park Lodge

  May 2012 - Sept 2012

  Housekeeper

  • Provided housekeeping services for a high volume lodge, including cleaning rooms, making beds, sanitizing surfaces, vacuuming and re-stocking supplies.• Contributed to maintaining high rate of customer satisfaction; achieved 82% of overall satisfaction goals. • Addressed guest questions and concerns effectively and/or directed to appropriate personnel. • Maintained compliance with quality and efficiency standards. • Earned Student Working Experience Program Certificate.

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  Lunch!

  Feb 2013 - Jun 2013

  Food ambassador

  • Demonstrated and promoted products to potential customers, emphasizing product benefits to successfully achieve daily requirement of 150 sample deliveries. • Aggressively pursued and acquired new clientele to achieve business growth and promote profitable operations. • Identified customer needs and determine appropriate product to promote and/or recommend. • Researched market trends and maintained up-to-date with emerging industry trends. • Proactively observed customers’ buying behaviors and completed daily surveys based on primary data. • Collected data to identify target demographics and develop effective promotional strategies. Show less

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  Tough Mudder

  May 2013 - May 2013

  Event Staff

  Organize the rest section for participantsProvide the instant help and assistant participants to finish obstacle courses

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  GlobeScan

  May 2014 - Aug 2014

  Research Assistant

  • Participated in Sustainability (Corporate Social Responsibility) and Radar survey project tasks, with a strong focus on research and data analysis. • Prepared chart specks/tables based on in-depth analysis and tabulation; responsible for creating charts specs for various projects, including National Geographic Worldwide tracking survey and Greendex 2014 Consumer Choice. • Thoroughly proofed all specs and charts to ensure accuracy and completeness; compared all pertinent data against results to maintain high standard of quality. • Conducted primary research to identify project stakeholders; key projects including GSS (GlobeScan Sustainability Stakeholder) – 130 stakeholders – and IKEA (Asian Market) – Desk research. • Actively participated in online focus groups to acquire key information from stakeholders worldwide. • Managed query databases consisting of previous and existing questions used in Radar surveys; updated database with new information and changes to ensure accuracy. • Interpreted Radar survey/research data to create and update PowerPoint reports for SC Johnson. • Acquired in-depth understanding of Methodology of The Aspirational New concept of consumptions from the sustainability perspective applied in research design. • Gained valuable experience with conducting secondary research and literature reviews. Show less

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  Spirit of Math Schools Inc.

  Jun 2015 - now

  ▪ Access data for research and analysis from different sources. ▪ Collect reporting requirements from end-users and formulate reporting solutions.▪ Create reports for data-driven decision-making regarding grades, other learning outcomes, user engagement, and more.▪ Manage distribution of both static and dynamic reports for the enterprise.▪ Initiate and provide leadership to ensure the school benefits from the full potential of the LMS and use of all technologies.▪ Consistent professional development on e-learning, accessibility, learning technologies that enhance teaching, learning, and assessment.▪ Research and extend the capabilities of existing SIRS and IT systems to support Education Standards.▪ Help with the creation of policies and procedures for best practices and standards.▪ Provide training and support to users (managers, Campus Directors, Campus Owners, teachers, parents, & students) on Jumbula, SIRS, Brightspace LMS, Accredible, Blackberry WorkSpaces, and among others.▪ Contribute to other projects within the department.▪ Collaborate outside the department as needed.▪ Develop training for all systems for various teams. Show less • Provide executive support to the Campus Director to manage a campus with 800+ students per year.• Assist with registration and enrollment of new and returning students.• Report monthly campus Key Performance Indicator to campus director, accounting department and marketing department.• Respond to higher volume of parent questions and inquiries by phone , email and personal consultations.• Advise parents regarding program placement, scheduling and additional needs.• Conduct ongoing enrollment management for: new applicant in-take , enrolled students and coordinating internal transfers.• Manage more than 1000+ student activity accounts with an emphasis on detail and limited timelines (Microsoft Sirs).• Track and monitor virtual class learning quality on Microsoft Teams and D2L.• Coordinate and organize events and contests: such as, Annual Campus Pre-registration Day (326 students enrolled in 2020), UTS preparation day for grade 5-7 students and several world-famous contests including CNML, Mathematic and World Mathematical Olympiad annually.• Actively participate in marketing campaigns, including Free Trial Class Promotions, Bring a Buddy Night and local marketing promotions focusing on the Spirit of Math program.• Assist Campus director with recruiting and prescreening Assistant teachers on campus.• Schedule faculty and staff meetings, compiles agenda items and records comprehensive minutes.• Manage and complete tuition payment transactions.• Prepare and reconciles bank accounts for deposit.• Record and monitors campus expense on SAP Concur Show less

  • Data Reporting Analyst

    Apr 2021 - now

  • Campus Administrator

    Jun 2015 - Jan 2022