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Suraksha Bhat

Suraksha Bhat

Decision Scientist

Followers of Suraksha Bhat1000 followers
location of Suraksha BhatMumbai, Maharashtra, India

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  • Timeline

  • About me

    Product/Program Management | Max Life Insurance | IIM Udaipur 2019-21 | Mu Sigma Inc.

  • Education

    • Usha Mittal Institute Of Technology

      2012 - 2016
      Bachelor of Technology (BTech) Electrical, Electronics and Communications Engineering

      Activities and Societies: IEEE UMIT Students' Chapter Served in the core committee as secretary of the IEEE chapter, managing the technical fest of the college, organizing industrial visits and year-round events to engage the student community

    • Indian Institute of Management Udaipur

      2019 - 2021
      Master of Business Administration - MBA

      Activities and Societies: Student Representative, Placement Committee -Hosted companies for leadership sessions and networked with industry leaders for new partnerships-Entrusted with organizing and managing the summer and final placement activities for a batch size of 500+ students

  • Experience

    • Mu Sigma Inc.

      Oct 2016 - Jun 2019
      Decision Scientist

      -Data analyst for the credit services team of the largest US home improvement retailer-Monitoring the performance of private label credit cards, measuring the success of the pilot campaigns through test-control experiments and detecting fraud-Lead a team of 7 people, mentoring and guiding them through their individual projects

    • Goldman Sachs

      May 2020 - Jun 2020
      Global Investment Research Summer Intern

    • Max Life Insurance Company Limited

      Jul 2021 - now

      -Preparing, prioritizing, and refining product backlog for Max Life website-Mapping end-to-end customer journeys for website service requests to identify and prioritize improvement opportunities-Program management/Project management from conception to launch-Translating product strategy into user stories through detailed business requirement assessments-Conducting ideation workshops and analyzing customer data for feature development -Program management of customer onboarding controls (video/photo verification) from launch to scale-up-Monitoring sprint progress, communicating RAG status to stakeholder and coordinating with tech, sales teams to track escalation SLA adherehence -Collaborating with cross-functonal teams to gather requirements and ship features

      • Senior Manager

        Jul 2022 - now

      • Management Trainee

        Jul 2021 - Jul 2022

  • Licenses & Certifications