Melanie Luft

Experience

• 

  Salvos Stores

  Dec 2016 - Nov 2017

  Volunteer Staff (Retail & Sales)

  • Delivery of customer service • Collection, sorting and pricing of donations in store• Sale of goods• Visual merchandising and store presentation• Housekeeping

• 

  Federation University Australia

  Feb 2017 - Dec 2019

  • Attending Board meetings • Advocate on behalf of students from Federation Business School• Collect feedback from Federation Business School students in order to inform Business School decisionmaking • To attend and facilitate meetings• Review and approve meeting agenda• Advocate on behalf of students• Fulfill the general responsibilities of being a Senate Member, and be actively involvedwithin the Academic Portfolio• Providing student input to both the Student Senate and the School Board, reporting important and relevant information between the two.• Come up with ideas and ways to implement them with the goal of improving University. • Run executive meetings• Facilitate productive discussions• Compile meeting agendas• Be knowledgeable and efficient in conveying information about the University• Aid in orientating students into University Campus tours/Amazing racesPublic speakingSchool visitsQ&A panelsInformation sessionsCareer exposSchool curriculum aligned programs (like guest lectures)On-campus events (like Open Day) Roles include:Manage the committee Run executive meetingsFacilitate productive discussionsManages annual general meetings (AGM)Compiles meeting agendas together Comes up with ideas for events Organise member recruitments

  • Federation Business School Board Member

    Oct 2018 - Dec 2019

  • Student Senate Member (Academic Portfolio Chair)

    Nov 2018 - Nov 2019

  • Student Mentor

    Jan 2018 - Nov 2019

  • Student Ambassador

    Feb 2017 - Nov 2019

  • Business Club President

    Feb 2017 - Nov 2017
• 

  Gios Pizza and Pasta

  May 2017 - Nov 2017

  Customer Service Staff

  • Pizza cutting• Customer service• Taking phone orders• General cleaning• Quick basic calculations• Working efficiently and effectively in a fast paced work environment

• 

  Nando's Australia

  Dec 2017 - Jul 2019

  • Hosting small events• Filling monthly acquisitions• Attending events representing organization • Serving customers & phone orders• Waiting tables • Flat top & Grill cooking• Cleaning• Staff training

  • Marketing Champion

    Jan 2018 - Jul 2019

  • Nandoca

    Dec 2017 - Jul 2019
• 

  MechfieldFM

  Oct 2018 - Jul 2019

  Social Media Marketing Administrator

  • Implementation and set-up of new CRM software.• Data entry and population of the new software.• Setting up Mail Chimp marketing campaigns.• Writing and preparation of marketing campaigns.• Analyse and report on the project strategy and results from marketing projects.• Responsible for all social media.

• 

  Campus Consultancy

  Apr 2019 - Apr 2019

  Student Leader - Entrepreneurial Leadership Training

  I completed 8-hours of entrepreneurship, leadership & emotional intelligence training with a focus on how to add more value to the students of Federation University. This included completing a Value-Proposition-Canvas, a strategic partnerships exercise, a discussion on understanding what motivates team members & an exercise to set clear personal/professional goals related to my role as Academic Portfolio Chair and Business School Board Rep on the Student Senate.

• 

  BUZZ Society Federation University

  May 2019 - Nov 2019

  Activities Coordinator

  • Review the social activities from previous years and then determine the social activities for the upcoming season.• Liaise with the President and Committee to ensure the proposed social activities for the upcoming year reflect the current opinions and preferences of club members and students.• Provide the committee with the recommendations for the proposed social activities for the coming year (this should include budgets identifying the proposed revenues and costs for each activity).• Decide on dates for events/activities.• Meet with Student Engagement Office to discuss events.• Create the marketing information for each social activity.• Work with Social Media Coordinator to update club/society social media platforms to reflect the social activities for the year.• Complete requests and submit to the Student Engagement Office• Complete HIRACs (Risk Assessments)• Book spaces• Book any music acts or external services• Organise ticket/booking/signup systems• Promote activity or event and have a schedule for doing this• Arrange catering• Organise security (for larger events where alcohol will be served)• Organise club members/volunteers• Ensure the collection of social activity revenues (if any).• Evaluate the success of events/activities in writing Show less

• 

  Latrobe City Council

  Jul 2019 - Feb 2020

  Organisational Development Intern

   Provide administration support to the Organisational Development Coordinator and Team. Receive general enquiries, both internally and externally, and assist where appropriate; ensuring a high level of customer service. Organising and booking staff training  Manage content related to the Organisational Development Intranet pages ensuring accuracy and relevance of information Develop appropriate program marketing material to promote Organisational Development activities and services via the Intranet, ELMO, Posters, Brochures and Linkages. Manage incoming and outgoing mail, raise purchase orders, process invoices and collect information.  Implement and maintain a range of electronic and manual administrative systems necessary for the efficient operation of the team. Ensure that all tasks are completed in a timely and professional manner. Refer high level queries to other staff in unit as appropriate. Assist in maintaining appropriate records in the Human Resource Information System. Attend meetings and take minutes as required. Participate in ad hoc projects as required. Maintain statistical data as required. Participate in selection interview panels Assisting recruitment in campaigns throughout the whole process as required Show less

• 

  City of Greater Dandenong

  Oct 2020 - Dec 2020

  Immunisation Support Officer

   Provide administrative support at all Immunisation sessions in accordance with Department of Healthand Human Services (DHHS) guidelines. Maintain up to date knowledge of vaccination schedules according to the National ImmunisationProgram (NIP). Maintain effective relationships with secondary school staff in relation to the secondary schoolvaccination program. Maintain accurate records of vaccination on Victorian Immunisation Provider System (IMPS) /Australian Immunisation register (AIR) and the National HPV Register (NHPV) databases. Maintain accurate databases for statistical purposes. Provide administrative support at outreach services at several locations in the municipality to ensureaccess for clients in all locations. Provide clients with access to written translation and interpreter services (when appropriate) whenworking with clients with limited English language proficiency. Maintain systems to ensure clients return for scheduled follow up vaccination, utilising existingcommunication methods of phone/mail/email and SMS. Assist Immunisation team to maintain safe venues in compliance with OHS regulations and Councilpolicies. Assist in the preparation and distribution of promotional resources for City of Greater DandenongImmunisation programs and services. Provide administrative support at team meetings by taking of minutes and general administrativesupport to the Immunisation Coordinator as required. Ensure the confidential storing and archiving of all consent cards and personal contact details of allclients. Prepare purchase orders and invoicing for approval by the Immunisation Coordinator. Assist the Immunisation team with rostering of schools and staffing. Support other staff members in training of Immunisation administration systems as required. Show less

• 

  PACCAR Australia

  Dec 2020 - now

  To provide support and assistance to the Dealer network and PACCAR Parts Internal.

  • Sales Coordinator

    Jun 2021 - now

  • Human Resources Administrator

    Dec 2020 - Jun 2021