Ryan Estep

Experience

• 

  US Army

  Aug 2000 - Dec 2006

  * A year and a half as a personnel manager managing and supervising up to six junior mechanics at one time performing maintenance of 200 organizational vehicles.* Counseled and instructed up to six personnel at one time in financial, social, and professional development.* Served as the unit coordinator for maintenance of Test Measurement and Diagnostic Equipment. * Successfully trained and instructed a total of 1500 new trainee mechanics in the fundamentals of diesel power plant operation, and vehicle maintenance.* Systems Approach to Training - Level two Army Instructor Professional Development Program in 2003.* Totals Army Instructor Training - Level one Army Instructor Professional Development Program 2002.* Multiple successful reviews as an instructor working in WTAD, USAOC&S. * Two years accumulated time as a personnel manager managing and supervising up to six junior mechanics at one time performing maintenance of 200 organizational vehicles.* Counseled and instructed up to six personnel at one time in financial, social, and professional development

  • Diesel Mechanic Supervisor

    Dec 2004 - Dec 2006

  • Diesel Mechanic Instructor

    Apr 2002 - Dec 2004

  • Diesel Mechanic Supervisor

    Aug 2000 - Apr 2002
• 

  Travel Centers of America

  Dec 2006 - Apr 2007

  Assistant Service Manager

  * Coordinated, managed and supervised the maintenance, service and repair of tractor and trailer units. I sold over the counter parts and services for tractor and trailer units. * Aided in returning a failing business location to profitability.* Aided in regaining control of inventory for location.* Increased efficiency of operations by 40%.

• 

  General Dynamics Information Technology

  Apr 2007 - Jun 2008

  Training Specialist Level II

  I taught the third module of the Basic Noncommissioned Officer School. We taught maintenance and repair of heavy wheeled vehicles. Conducted advanced skill training on maintenance of military equipment for personnel at the supervisory level in classes ranging from 14 to 22 students. * Coordinated and scheduled training for the same personnel while successfully training nearly 1,000 students. * Served as the group leader of four other contracted instructors. * Graded assignments and course work for several classes to include extensive use of Black Board software. Show less

• 

  Technical Training Incorporated

  Jun 2008 - Nov 2010

  Personnel Development Manager

  * Conducted advanced skill training of civilian maintenance personnel supporting the Navistar MaxxPro family of MRAP combat vehicles. Additionally conducted advanced training of military personnel on the MaxxPro MRAP vehicles. *Participated in the writing of several training packages supporting the MRAP vehicle. *Successfully trained over 500 students in maintenance and operation of the Maxxpro family of MRAP vehicles. *Participated in the design of new procedures related to recovery and maintenance of the Maxxpro MRAP family of vehicles. Show less

• 

  Navistar Defense

  Jun 2010 - Nov 2010

  Personnel Development Manager

  I performed the same job with similar duties, only at the Red River Army Depot, Tx Location now instead of West Point.

• 

  General Dynamics Information Technology

  Nov 2010 - Sept 2011

  Technical Instructor

  Essentially I work in the same capacity I did before I left for Navistar Defense in Mississippi. Base Realignment and Closure ended this contract. The activity relocated to Fort Lee, VA.

• 

  DISYS

  Sept 2012 - Mar 2013

  L3 Technician

  I installed and configured new Dell hardware, upgrading systems from Windows XP to Windows 7 and migrating user data profiles to the new systems. This included asset and inventory management, customer service and orientation to Windows 7 as well as support of end user mission requirements. This was a contract position that was in support of the TSA and the contract ended at the end of March 2013.

• 

  Power On IT Consulting

  Mar 2013 - Jul 2013

  President And Owner

  I perform business process analysis, and advisement for hardware upgrades and configuration. As president of the company, it is my goal to guide the company through sustained growth by providing value and betterment to my clients. If they succeed, then so have I.

• 

  Mitchell Consulting Services Group

  Jun 2013 - Oct 2014

  System Administrator

  System Administrator Subcontractor for Northrop Grumman June 2013 through the present, providing technical network support for FBCB2/BFT, a Linux based worldwide satellite Network. This position involves performance of around the clock monitoring of internet utilities, working for proactive problem identification and subsequent resolution. Supports or upgrades hardware and software components. This required the Network Operations Center through operating, monitoring, repairing analyzing of network performance problems using management procedures, checklists and software tools to provide exceptional technical support resulting in customer satisfaction and appreciation for our customer support center and also coordinating activities with redundant sites worldwide. Show less

• 

  Apex Systems

  Oct 2014 - Aug 2015

  System Administrator

  I maintain the health and avalibility of servers and systems in a Suse and Red Hat Linux based environment for the US Government as a subcontractor for Lockheed Martin.

• 

  Leidos

  Aug 2015 - Jan 2017

  System Administrator

  This is the same position and role that I was fulfilling for Apex. I was brought over as a Lockheed Martin direct employee in August of 2015. The division that I was a part of with Lockheed was bought by Leidos.

• 

  IronArch Technology

  Jan 2017 - Nov 2017

  System Administrator

  The contract changed and I was hired on with a sub instead of the prime on the same contract with ARL.

• 

  DSA

  Nov 2017 - Nov 2019

  Cloud System Administrator
• 

  Hewlett Packard Enterprise

  Nov 2019 - now

  Field Technical Support Technician -IV

  I service and support the health, and availability of a Cray CS500 system and attached subsystems by provided hardware and software support through command line administration.