Krishna Bhatt

Experience

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  Taj Hotels

  Mar 2007 - Dec 2008

  Guest Relations

  Demonstrated robust work ethic, leadership strengths, interpersonal communication skills, and ability to learn quickly while gaining hands-on management and customer service experience across a variety of hospitality operations, including guest relations, sales, food and beverage (F&B), restaurant, and room service.

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  Hyatt Place

  Jan 2009 - Feb 2010

  Assistant General Manager

  Assisted senior manager in directing all aspects of hotel operations, including housekeeping, maintenance, and multifaceted gallery host departments.

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  Stamford Plaza Hotel & Conference Center

  Mar 2010 - Jun 2012

  Accounts Receivable Specialist

  1) Maintained accounts receivable invoicing, charge-back, and commission records by entering accounts payable codes, updating invoices, managing purchase orders and following up with vendors2) Created and managed Sales BEO (Banquet Event Order) to retrieve payment from clients3) Preserved accuracy of all guest accounts, settled outstanding accounts, and zeroed out all balances; excelled in diplomatically addressing and resolving billing and service issues

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  Starwood Hotels & Resorts Worldwide, Inc.

  Apr 2014 - Jul 2016

  1) Manage and delegate all reporting for training's and evaluations on Cornerstone On Demand (CSOD) Learning Management System (LMS) for 200,000 global associates2) Analyze and summarize data in dashboards, compile and communicate input and feedback to program owners and direct reports to show results on performance gains3) Strong strategic planning and project management capabilities and experience of managing large-scale learning projects4) Collaborate and partner with L&D Technology team to identify program errors that manipulate reporting data Show less 1) Managed event planning including distribution of participant materials, room and webinar management, and transportation2) Performed daily tasks such as retrieving information related to the event through Checkbox Survey Tool, assigning coaching calls and other event coordination tasks3) Created evaluations and surveys in Learning Management System and Checkbox Survey Tool to analyze and interpret data for several projects4) Assisted in uploading Translation materials on Cornerstone On Demand (LMS) Show less

  • Assessment & Impact, Learning & Development Programs

    Aug 2014 - Jul 2016

  • Project Administrator

    Apr 2014 - Aug 2014
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  WTW

  Jul 2016 - now

  Senior Operations Analyst, Rx Collaborative