Francisco Hernandez

Experience

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  SGC

  Jan 2020 - Nov 2021

  Case Assembly Assistant Leader

  -Safely framed high-end graded cards in a holder and sealed them using a sonic welder-Developed and photoshopped high quality images of prestigious sports cards

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  Florida Atlantic University

  Jan 2021 - May 2022

  Athletics Marketing Intern

  -Assisted with the implementation of marketing plans with a focus on increasing attendance and fan experience while also managing fan zones and organized giveaways-Helped work on the creation of FAU Baseball’s promotional schedule and lead in-game activations-Contributed to the overall success of a 20% increase in student attendance at FAU Football games in the 2021 season-Participated in community outreach events to build awareness of FAU Athletic teams around the community

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  Inter Miami CF

  May 2021 - Nov 2021

  Fan Ambassador

  -Provided exceptional customer service to fans in aiding with questions and concerns-Acted as an information liaison for all Inter Miami CF home games and events held at DRV PNK Stadium-Helped sell tickets for the CONCACAF Gold Cup Prelims and the FHSAA Football Championship

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  Major League Baseball

  Jan 2022 - Mar 2022

  MLB On Deck Sales Program

  -Selected to participate in an eight week virtual sales training program focused on gaining the skills and knowledge to be a successful ticket sales representative -Collaborated with classmates on a project to design a successful all-encompassing theme night for the Atlanta Braves that would drive ticket sales and increase attendance-Attended weekly presentations led by sales leaders from various clubs throughout the MLB

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  Miami Marlins

  Jun 2022 - Sept 2022

  Inside Sales Executive

  -Focused on selling season ticket packages, group outings, and premium suites-Generated revenue by creating relationships with fans and local businesses-Assisted in game day promotions, resolved ticketing issues and worked Member Headquarters on game days-Utilized Microsoft Dynamics and ProVenue ticketing software to view and manage client accounts-Made 100+ daily touchpoints (phone call and email) to prospects using the CRM system

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  SGC

  Sept 2022 - May 2023

  Research & Verification Specialist
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  Miami Open and Hard Rock Stadium

  Jun 2023 - now

  Account Executive, Business Development