Todd Coutu

Experience

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  Structure

  Sept 1993 - Oct 1999

  Store Manager

  Managed as many as 30 full and part-time associates to achieve sales and service goals. Awarded 7 "Keystone" awards for exceeding multiple goals in a given week. Responsible for all daily operations including staffing, training, administration, and driving sales to meet sales goals.

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  BJ's Wholesale Club

  Oct 1996 - Feb 2002

  Responsible for creating Logistics efficiency throughout the entire chain of supply. Used tools such as Visio, I observed, studied, and document processes. I was also the Logistics trainer for new Logistics hires and responsible for related training material creation and development. Managed and administered pallet program for all Clubs and Distribution Centers. Primary duties included vendor negotiations, identifying and implementing efficiencies, and general program administration. Responsible for the replenishment of all frozen food goods company wide. Utilized the INFOREM replenishment system to review and re-order goods to meet a 98% or better "in stock" statusWorked closely with buyers and vendors to predict seasonal demand and new item selection. Earned two awards for outstanding performance.Structure

  • Logistics Development Analyst

    Aug 2000 - Feb 2002

  • Distribution Administrator

    Aug 1999 - Aug 2000

  • Senior Rebuyer

    Oct 1996 - Aug 1999
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  Best Buy

  Feb 2002 - Feb 2004

  Department Supervisor

  Responsible for all daily operations and administration to run an efficient and successful department and sales team.Was routinely in the top 5 in the company in units per transaction resulting in impressive margin gains. I was also selected to participate in Best Buy's accelerated management training program, considered an honor for

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  BJ's Wholesale Club

  Feb 2004 - Aug 2006

  Replenishment Specialist III

  Responsible for the replenishment of both the Office Supply and Organizational product lines for all 165 ClubsUtilized systems such as E3 and Microstrategy to aid in forecasting and generating orders. Worked closely with the buyers and vendors to expedite orders, meet shipping compliance, and prepare for special events and promotions.

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  Petco

  Nov 2006 - Apr 2009

  General Manager

  Responsible for all daily functions and operations in a dynamic and fast paced environment. Manage as many as 40 direct reports including two salaried assistant managers, two key holding leads, and a grooming shop manager. My team and I consistently meet or beat all sales and operational goals.

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  American Career Institute

  Mar 2010 - Dec 2010

  Educational Support

  Part time position facilitating a study course preparing students for their CompTIA A+ and Network+ certification exams. In addition to the exam prep course, I also tutor and coach new and prospective students in basic verbal and mathematics skills in preparation for the Wonderlic assessment exams.

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  New Horizons Computer Learning Centers

  Jul 2011 - Oct 2012

  IT Technician

  User Support, Classroom PC setup and configuration.

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  American Consumer Credit Counseling

  Jan 2012 - Sept 2019

  MIS Specialist

  Help Desk Support

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  City of Framingham

  Sept 2019 - now

  • Applications Manager

    Feb 2022 - now

  • Help Desk Specialist

    Sept 2019 - Aug 2022