
Doug Carter

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About me
Director of Operations | Inventory Management, Team Leadership, Cost Optimization
Education

University of Wisconsin-Stout
1997 - 2002Bachelor of Science (B.S.)
Experience

CVS Caremark Corporation
Sept 2004 - Jan 2007• Managed $50M+ in total inventory including purchasing, receiving, replenishment, returns, and inventory cycle counts• Collaborated with the project team on implementation of SAP in the Phoenix Pharmacy• Spearheaded goods movement, PO discrepancies, transfers, exception reports, and returnsAccomplishments:• Led Quality Team to identify root causes of RGM’s, which resulted in a significant decrease of returns • Collaborated with the project team on the implementation of two Maverick automated packaging systems for the Phoenix Pharmacy• Assisted in reaching maximum levels of production while maintaining maximum levels of quality• Submitted daily reports on production through the Maverick automated packaging system• Led staff of 35+ employees to above-standard levels of production and quality
Materials Supervisor
Nov 2005 - Jan 2007Shipping Supervisor
Sept 2004 - Nov 2005

CVS Caremark Corporation
Feb 2008 - Jul 2010SAP Systems AnalystIn my previous role as SAP Business System Analyst, I:Quickly promoted from Senior Inventory Analyst to SAP Business System Analyst.• Daily review of inventory processes through reviewing tools (ERP systems), cycle count accuracy, resources, supplier management protocols, and slotting activities and provided tactical corrective recommendations. • Supported inventory initiatives and business case analysis toward being a flexible, agile, strategic, and technically superior (F.A.S.T.) company that delivers a clear return on investment to the business and to customers.• Provided on-going guidance and support by collaborating with end-users, SAP COE, and suppliers to identify and resolve system issues, application support, and system testing. • Managed end-to-end setup for EDI supplier, warehouse, and user configuration, design, testing, and implementation. • Utilized a wide range of people and operational management skills to maintain the health of long-term goals. Show less

Iron Athlete LLC
Jan 2012 - Feb 2016Operations ManagerIn my previous role as Operations Manager, I:• Responsible for the overall operations by planning, organizing, and directing business tasks, with the ability to align the day-to-day activities (short-term goals) with the strategic direction (long-term goals). • Provided financial management administration including payroll, reimbursements, vendor payments, rebates. • Maintained positive customer relationships by understanding the customer's problem and identified ways to address those needs to maximize the value of those relationships.• Reviewed procurement reports and vendor inventory processes, customer order fulfillment, and made tactical adjustments that increased efficiencies and lowered costs.• Influenced enterprise program initiatives that increased customer commitment: Provided business impact, change impact, and analysis, ensuring everything is properly planned and communicated. • Spearhead the design, development, implantation, redesign, and updates of the company website. Show less

CVS Caremark Corporation
Nov 2012 - May 2014Senior Consultant and Finance Operations ManagerIn my previous role as Senior Consultant & Finance Operations Manager, I: • Handled client billing and the disenrollment process for 30K Employer Group Plan Medicare Part D beneficiaries. • Systematically aggregated and synthesized enrollment data for client billing and termed client aging balances. • Prepared client subsidy report analysis for and invoiced monthly.• Managed requirements for the premium billing system, prioritization, issue resolution, internal and external audits.• Reduced backlog of billing inquiries from 22 days to 3 days and maintained a level below 5 days.• Acted as a trusted advisor in the PDP disenrollment process by communicating issues, providing responsive and thoughtful improvements to inquiries mutually beneficial for the customer, employee, and the company. • Received 100% compliance with all audit and regulatory controls as defined by internal audit and Centers for Medicaid and Medicare Services (CMS).• Managed a team of client-facing and analysts through continuous change, championed broader thinking, and created a transparent, open communication environment and clear expectations. • Reduced outstanding beneficiary inquiries at quarter-end by 65%.• Implement strategies for accelerated growth including introducing and implementing an Invalid Task reporting process that identifies inquiries that could have been resolved on the first call – reduced invalid tasks from 19% to 6%. Show less

Harvest of Tempe
Mar 2016 - Jul 2017Assistant Inventory ManagerIn my previous role as Assistant Inventory Manager, I: • Responsible for the daily management of inventory including receiving, transfers, replenishment, returns, disposal of waste product, PO Discrepancies, and inventory cycle counts.• Developed the vision and aspirations and promoted a culture that aligns with organizational goals.• Oversaw the payment process, including purchase orders, patient validation, and order returns. • Performed product education sessions with that built brand awareness and drove product excitement.• Conceptualized and executed strategies to optimize profitability, including but not limited to employee productivity management and quality that prevented out-of-stock items on the sales floor. Show less

Elite Fitness
Apr 2017 - Apr 2020Fitness Trainer/Sports Performance/ FST L3 and Sports Stretch SpecialistIn my previous role as Fitness Trainer/Sports Performance/ FST L3 and Sports Stretch Specialist, I: • Managed 2 Locations: Alee Athletics, Elite Fitness• Developed, executed and maintained individual programs for all clients – 30+ • Managed client scheduling and payments• Designed unique training improvement plans on an individual basis• Generated an average revenue of $7k per month

Nature's Medicines
Mar 2020 - Nov 2021State Inventory Manager, AZ- Cultivation/ProductionIn my current previous role as Arizona Sate Inventory Manager I:• Responsible for full-cycle Plant Inventory (seed, clone, and harvest), including systematic, creating and eliminating plants, carefully moving plants from room to room, and daily waste. • Oversee the production and raw material inventory of 4 geographically dispersed cultivation sites throughout Arizona. Provides a high-level leadership to the sites that promotes change and produces deliverables aligned with business objectives. • Monitor and review the harvest looking for accuracy, redundancy, and ways to reduce error; Analyses test results to assess characteristics in locating faults and malfunctions. • Ensures complete DHS compliance by performing monthly audits and completing required DHS paperwork. • Utilizes the various systems (BiotrackTHC and Oracle NetSuite) to access work information appropriately. • Drives quality assurance by conducting in-depth environment studies and executes a strategy to migrate production loss. • Manages inventory of bulk trim used for extraction, including performing conversions from bulk product to distillate, systematically and receiving po’s/transfers. • Works closely with other leaders to identify and understand the root cause by analyzing issues and implementing corrective action plans or preventative measures to achieve objectives.• Accountable for ensuring product standards are met, all safety protocols are adhered to, and quality issues or unfinished goods are communicated to the appropriate personnel. Show less

Curagren
Nov 2021 - Jan 2023Director of CultivationIn my current role as Director of Cultivation, I:• Supervise all aspects of the cultivation from propagation to harvest, drying, curing, and packaging for a production site of 168 lights, an 8500 sq ft canopy, and an average yield of about 3 pounds per light.• Scope and prioritize activities based on business and customer impact and provide hands-on leadership, methodology, structure, and information necessary for the organization to coordinate decision-making.• Facilitate employee training that creates an effective learning atmosphere that respects people's diversity and ideas by modeling respect for all employees and conveying confidence in every employee's ability to learn and grow professionally.• Oversee the overall operations by planning, organizing, and directing business tasks, with the ability to align the day-to-day activities (short-term goals) with the strategic direction (long-term goals). • Manage a team of 15 direct reports; Proven people leader capable of building teams that complement change, add value, and promote best practices. * Other positions held: Production Lead, 11/2021-05/2022 Show less

Curagreen
Jan 2023 - Jul 2024Director of OperationsDirect and manage all aspects of cultivation and extraction production, including the oversight of approximately 3,000 plants and the processing of approximately 3,000 pounds of raw material per week, with monthly revenues ranging between $1.5 million to $ 2 million within a 10,000-square-foot facility. • Responsible for purchasing activities, driving cost-effective procurement strategies, optimizing inventory management processes, and orchestrating supply chain operations to enhance efficiency. • Supervise a team of 23 staff; Provide a hands-on approach to the entire employee lifecycle, from recruitment and interviewing to implementing training programs designed to foster professional growth and enhance team performance. • Manage workforce hours, ensuring efficient scheduling practices, utilizing staff abilities to maximize production hours, and minimizing overtime to control costs. Show less
Licenses & Certifications

Certified Forklift Trainer
Naumann Hobbs Material Handling, INCMar 2005
Certified Pharmacy Technician (CPhT)
AZ Arizona State Board of PharmacyJan 2005
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