Stanislav Ditsan

Experience

• 

  Press Up Hospitality Group

  Nov 2014 - Jan 2020

  In my role as Bar Supervisor at The Dean Hotel, some of my key duties included:•Assisting the Bar Manager in managing the day-to-day operations of the bar, including inventory management, staff scheduling, and ensuring compliance with relevant laws and regulations•Providing guidance, training, and motivation to the bartenders to ensure they consistently deliver high standards of service and professionalism•Creating and implementing new cocktail menus and promotions to drive sales and attract customers•Maintaining accurate records of sales, inventory, and costs to ensure profitability•Handling customer complaints and resolving issues in a timely and professional manner Show less In my role as a Bartender at The Dean Hotel, some of my key duties included:• Preparing and serving a wide range of cocktails, beers, wines, and other beverages, ensuring that they are presented professionally and to the highest standards• Providing a welcoming and friendly atmosphere for customers, greeting them upon arrival and engaging in conversation to create a positive experience• Handling cash and credit transactions, operating the till, and performing accurate cash handling procedures• Adhering to all relevant laws, regulations, and hotel policies, including those relating to health and safety, food hygiene, and responsible service of alcohol• Upselling additional drinks and food items to customers in order to maximize sales and revenue for the barWith my strong communication skills, ability to multitask, and passion for creating great drinks and customer experiences, I am confident in my ability to excel in a challenging and fast-paced environment. Show less In my role as a Bar Back at The Dean Hotel, some of my key duties included:• Assisting bartenders in preparing and serving drinks, ensuring that all necessary equipment and ingredients are readily available• Cleaning and maintaining the bar area, including glassware, barware, and other equipment• Restocking the bar with beer, wine, spirits, and other beverages as needed, and ensuring that all stock is properly rotated and stored• Collecting empty glasses and bottles, disposing of them safely and efficiently• Assisting with setting up and breaking down the bar at the beginning and end of each shift, ensuring that all equipment is properly stored and secured• Providing support to bartenders during busy periods, such as by running drinks to tables and helping to manage customer queuesWith my strong work ethic, attention to detail, and ability to work efficiently under pressure, I am confident in my ability to provide invaluable support to any bar team. Show less

  • Bar Supervisor

    May 2017 - Jan 2020

  • Bartender

    May 2015 - May 2017

  • Bar Back

    Nov 2014 - Oct 2015
• 

  Bunch Flowers

  Jun 2018 - Feb 2022

  Social Media Manager

  As an experienced Social Media Manager with 4 years of experience in freelance work, I possess a proven track record of managing and growing businesses' social media presence across multiple platforms.In my role as a Social Media Manager, I have been responsible for:• Managing the business website by updating it with new products, upcoming special dates and sending marketing emails to subscribers• Creating and curating promotional content for social media platforms and ensuring that the brand's tone and messaging are consistent across all channels• Executing a monthly audit of Google Analytics to evaluate the business's performance and using data to make informed decisions on future social media strategy• Successfully growing our Instagram page from 150 followers to over 35k followers, by creating engaging content, optimizing hashtags and leveraging the algorithm to our advantage• Getting our posts featured on the Instagram Explore page multiple times which helped us grow exponentially• Offering English speaking customer support which allowed us to expand our online shop to the US and UK markets.With my skills in content creation, social media strategy, and data analysis, I am confident in my ability to drive engagement and growth for any business. Show less

• 

  Ditsan Parts

  Jun 2018 - Feb 2022

  Social Media Manager

  As a skilled and experienced Social Media Manager with four years of freelance experience, I have successfully managed a variety of social media platforms including Instagram and Facebook. My exceptional skills in content creation, trend prediction, and SEO have enabled me to deliver an engaging social media presence and grow the Instagram following from 0 to over 14k.My excellent communication skills and customer service experience allowed me to handle all customer inquiries that came in via social media, ensuring that customers received timely and professional responses. I have also demonstrated my expertise in video production, recording, and editing to create compelling content that was used for online advertising.I also have a talent for planning and hosting engaging weekly Instagram lives to keep customers engaged and build a rapport with them. Throughout my time as a Social Media Manager, I have delivered quality work on-time and on-budget, consistently exceeding expectations.Key responsibilities: • Maintained a social media presence across Instagram and Facebook with eye-catching content. • Handled all customer inquiries coming in via social media. • Developed skills in SEO, content creation, and trend predictions. • Grew the Instagram following from 0 to over 14k. • Recorded and produced videos used for online advertising. • Planned and hosted weekly Instagram lives to keep customers engaged and build rapport. Show less

• 

  Press Up Hospitality Group

  Apr 2020 - Mar 2023

  Bar Manager

  As an experienced Bar Manager with 9 years of experience in the hospitality industry, I possess a proven track record of managing and leading a busy hotel bar with a focus on delivering exceptional customer service and achieving revenue targets.In my role as Bar Manager at The Dean Hotel - Dublin, some of my key duties included:• Managing and motivating a team of bartenders and ensuring high standards of service and professionalism at all times• Developing and implementing new cocktail menus and promotions to attract and retain customers• Maintaining inventory levels and controlling costs to ensure profitability• Building and maintaining relationships with suppliers and vendors to ensure timely delivery of supplies• Managing staff schedules, and other administrative tasks to ensure smooth operations of the bar• Ensuring compliance with all relevant laws, regulations, and hotel policies• Preparing financial reports for the head office to monitor revenue and expenses• Managing tills, and safe counting procedures to ensure accurate cash handling• Collaborating with other departments within the hotel, such as the kitchen and events team, to ensure a seamless customer experienceWith my strong leadership skills, attention to detail, and passion for the hospitality industry, I am confident in my ability to excel in a challenging and fast-paced environment. If you are looking for a results-driven Bar Manager who can deliver outstanding customer experiences and drive revenue growth, please do not hesitate to get in touch. Show less

• 

  Silly Girl

  Jan 2022 - now

  Web Development Specialist and Content Creator

  As a Web Development Specialist and Content Creator, I lead the design, development, and maintenance of our application through VSC. My key responsibilities include:•Utilising Next.js and Tailwind CSS to build, maintain, and style a robust, responsive web application.•Leveraging GitHub for version control to commit and track changes.•Deploying application using Vercel, a cloud platform that integrates with Git repositories for streamlined deployment, continuous integration, and scalability.•Implementing various UI components to enhance the user experience and functionality of the website.•Integrating Sanity as a Content Management System (CMS) to facilitate streamlined content creation and management.•Regularly updating and maintaining the website to ensure optimal performance, security, and user engagement.•Creating engaging, SEO-optimized content that drives traffic and improves search engine rankings. Show less

• 

  ExoClick

  Jul 2023 - now

  As a Customer Success Manager at ExoClick, I am dedicated to delivering top-tier client service and driving revenue growth for our global ad tech platform. I manage client relationships, resolve issues, and ensure satisfaction while working toward performance targets and business development goals.Key Responsibilities:•Client Management: Take ownership of client issues from initial contact to complete resolution, delivering exceptional support and thorough follow-up to ensure client satisfaction.•Revenue Generation: Identify and capitalize on upselling opportunities, working closely with the Sales team to drive client revenue growth and expand business relationships.•Account Optimization: Provide strategic guidance to clients for optimizing and scaling their advertising strategies, ensuring effective campaign management and success.•Onboarding and Retention: Lead the client onboarding process, offer ongoing support, and develop strategies to retain and grow client accounts.•Technical Assistance: Provide expert technical support for a range of issues including AdBlocker configurations, Ad Zone script debugging, FluidPlayer implementation, conversion tracking, API integrations, and HTML, CSS and JavaScript-related technical cases.•Agile Project Management: Utilise Atlassian Jira for agile project management to streamline workflows, track progress, and ensure timely delivery of client solutions.•CRM Management: Manage and update the internal CRM system to maintain accurate client records.•Documentation and Collaboration: Maintain and update both internal and external documentation using GitHub, ensuring accuracy and accessibility for team collaboration. Show less

  • Technical Specialist

    Jan 2025 - now

  • Customer Success Manager

    Jul 2023 - Jan 2025