
Warren Kainda
Supervisor

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About me
Operations Manager at Bakers S. A. Limited
Education

Blackheath High School
1998 - 2002Matric Senior certificateSubjects: Afrikaans, English, Mathematics, Biology, Economics, History,
Experience

HomeChoice Holdings Limited
Jun 2013 - Apr 2018Supervisor- Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates.- Organize workflow and ensure that employees understand their duties or delegated tasks.- Monitor employee productivity and provide constructive feedback and coaching.- Receive complaints and resolve problems.- Maintain timekeeping and personnel records.- Pass on information from upper management to employees and vice versa.- Prepare and submit performance reports.- Decide on reward and promotion based on performance.- Hire and train new employees.- Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises. Show less

Bakers SA Limited
Apr 2018 - Sept 2018Warehouse SupervisorDuties & Responsibilities- Oversee all activities within my department/warehouse.- Observe and analyse overall efficacy in my department to ensure that everything runs smoothly.- Reporting all findings to line manager.- Supervising employees to ensure that the all department/warehouse rules and regulations are adhered to.- Evaluate employee’s performance, provide feedback (positive or critical) to ensure that employees are happy and perform at their best.- Reporting on departments/warehouse’s metrics to line manger and develop strategies and methods to increase metrics and performance.- Perform department/warehouse administration.- Provide advanced customer support. Show less
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TFG (The Foschini Group)
Oct 2018 - Jun 2019Picking supervisor- Receive, store and handle products effectively in the distribution centre.- Manage inventory control system based on company policies.- Supervise all the activities in distribution centre as per standards operating policies.- Develop and share best warehouse practices with team members.- Oversee product shipments to customers in accurate and timely manner.- Manage carriers and allocate proper routes o ensure timely distributions.- Follow company procedures and safety policies at all times.- Ensure that distribution centre is maintained clean, safe and organized.- Assist in budge development and expense management activities.- Stay updated with latest trends in distribution techniques.- Understand customer labelling and packaging requirements and ensure to meet the customer needs.- Provide assistance to team members and conduct trainings as needed.- Monitor team performance and provide feedback for improvements.- Identify appropriate resources, perform daily workload assignments, and make staffing adjustments.- Develop continuous improvement initiatives to ensure quality, productivity and safety. Show less

HomeChoice
Jun 2019 - May 2020Operations Supervisor- Supervise everyday working of department operating process and increase efficiency of workers for various growth oriented programs.- Maintain and provide efficient backup to supply department and ensure achievement of all internal and external needs. - Provide training to workers and provide upgrade to various technical skills.- Analyse and identify all performance related issues and ensure appropriate steps to prevent loss.- Administer all indoor performance in department through efficient coaching and monitoring.- Prepare and maintain employee attendance records and provide feedbacks to employees on same.- Develop plans and supervise various departmental meetings and participate in various growth based campaigns.- Analyse and ensure better result to fulfil all business requirements.- Prepare regular reports, perform audit on various operations and evaluate processes as per business requirements.- Analyze all opportunities and recommend ways to improve efficiency and reduce costs.- Supervise effective compilation and collection of information and data to enhance growth.- Monitor all administrative functions as per requirement.- Ensure compliance with applicable laws and company policies. Show less

Bakers S. A. Limited
Jul 2021 - nowOperations ManagerMaintain constant communication with management, staff, and vendors to ensure proper operations of the organization.Develop, implement, and maintain quality assurance protocols.Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity.Actively pursue strategic and operational objectives.Ensure operational activities remain on time and within a defined budget.Track staffing requirements, hiring new employees as needed.Lead, motivate, and support a large team within a time-sensitive and demanding environment, including setup and implementation of career development plans for all direct reports and problem resolution.Manage timely data collection to update operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service.Partner with cross-functional support teams in improving the proprietary tools and systems.Work closely with legal and safety departments to make sure activities remain compliant.Oversee materials and inventory management.Conduct budget reviews and report cost plans to upper management. Show less
Licenses & Certifications
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Excel Crash course
Corporate Finance Institute® (CFI)Jan 2021
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