Doug Heimansohn

Experience

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  Thomson Consumer Electronics

  Dec 2004 - Jun 2008

  Manage warranty and customer satisfaction for over 52 GE communication productsDevelop Global product specifications for GE communication products with a focus on the end consumer. Incorporate cost savings initiatives into new and existing products based upon consumer usage and habits. Facilitate design improvements and drive the customer voice into product development through active core team participation. Generate and analyze customer data to prepare quality improvement plans for new designs.Prepare product qualification plans and generate customer use simulations for new features.Execute competitive Human Machine Interface, User’s Guide, and product performance benchmarking. Improve worldwide Quality Engineering processes Evaluated GE communication products with a focus on the end consumer. Audited communication products against Thomson General specification for compliance. Created Customer Useage Simulation Guidelines which are added to the product specifications. Creation involved technical schematics and lab equipment specification. Transferred common tests and test setups to lab in China.

  • Customer Applications Engineer

    Oct 2007 - Jun 2008

  • Customer Quality Assurance Engineer

    May 2006 - Oct 2007

  • Engineering Technologist

    Dec 2004 - May 2006
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  Consona Corporation

  Jun 2008 - Aug 2011

  Systems Analyst

  I work with our internal business systems maintaining databases, writing integration programs and SQL scripts, and custom SSRS reports. I wear multiple hats at Consona including DBA work, Programming C# integration programs and troubleshooting business system errors. I spend most of my time in SQL management studio working on Stored procedures or SQL scripts and anything related to SQL. I also work with the Analysis server building and maintaining data cubes.

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  ExactTarget

  May 2011 - Jun 2013

  Data Architect

  In my role at ExactTarget I primarily work with our customers to provide custom embedded SSRS reports as well as custom SSIS data extracts. This involves working with the customer in the beginning phases of the project to formalize the process and requirements to ultimately providing the reports and extracts in the application for real time rendering/execution. I work on SQL 2005 and 2008 Databases built in some of the fastest growing and largest clusters in the Midwest.

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  ExactTarget, A salesforce.com company

  Jun 2013 - Dec 2013

  Senior Data Architect

  In my role at ExactTarget I primarily work with our customers to provide custom embedded SSRS reports as well as custom SSIS data extracts. This involves working with the customer in the beginning phases of the project to formalize the process and requirements to ultimately providing the reports and extracts in the application for real time rendering/execution. I work on SQL 2005 and 2008 Databases built in some of the fastest growing and largest clusters in the Midwest.

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  ExactTarget

  Dec 2013 - Jan 2016

  Senior Software Engineer

  I work on a development team responsible for developing and maintaining our big data segmenting tool - Audience Builder. In this role I have several responsibilities including:Developing and maintaining database scripts and transformation logic for SQL server, Netezza, and Oracle Exadata systems. Working with clients to find and fix bugs and implement changes to further improve our product.Tune database scripts to perform against many million and billion row tables.Work with our development team as part of our standard development cycles. Show less

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  Salesforce

  Jan 2016 - now

  Managing 3 active scrum teams developing big data platforms.• Planning and delivering world class software for Audience Builder, the big data segmentation tool our company created.• Building training and feedback processes and operations to support our big data platform.• Training services, support, sales, and engineering groups to build, sell, and develop our big data platform Audience Builder.• Managing internal and offshore teams of 8 developers

  • Senior Software Development Manager

    May 2018 - now

  • Software Development Manager

    Jan 2016 - May 2018