Jason Novanto

Experience

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  PT. Mitra Adiperkasa

  May 2015 - Aug 2015

  E-Commerce Intern

  ▪ Developed the company’s e-commerce platform that incorporates more than 150 internationally recognized brands▪ Administered various components of the e-commerce system including UI/UX design, content management, and PaaS system operation▪ Monitored, analyzed and resolved technical issues of the on-site administration and operation servers

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  Follett Higher Education Group

  Dec 2015 - Jul 2016

  Administrative Assistant / Sales Associate Specialist

  ▪ Ensured the data integrity of CourseTracks database management systems▪ Updated merchandise inventory by matching the data and physical stock on the shelf▪ Helped customers by matching up class section and course material information using CourseTracks database▪ Handled customer phone call and inquiries in a courteous and professional manner

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  Uber

  Nov 2016 - May 2017

  QA Test Engineer

  ▪ Challenged the ability of Uber’s self-driving system, provided feedback, documentation, test, and bug reports to software and engineering team▪ Managed and updated new software release, identified and investigated various bugs with software and system testing, bug triaging to help prioritize issues▪ Troubleshoot vehicle technical problems with Linux terminal and ROS (Robot Operating System) interface

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  BKL Networks, Inc

  Jul 2018 - Feb 2019

  IT Project Engineer

  ▪ Managed corporate IT systems of 80+ clients from different industry and background▪ Created IT project planning, scheduling, documenting changes and maintaining project deadlines▪ Coordinated and communicated resolutions and project status to IT management and end-user for seamless integration and implementation▪ Analyzed business requirements, documented existing issues, and proposed system enhancements▪ Installed and configured software, hardware, and network systems. Monitored system performance, troubleshoot issues, ensure security of IT infrastructure Show less

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  Nikko Hotels International

  Feb 2019 - Jan 2021

  IT Project Specialist

  ▪ Delivered successful IT projects for various system upgrades and configurations within scope, budget, and deadline▪ Collaborated with cross-functional team to identify and resolve inevitable challenges and ambiguity that arises during project execution▪ Oversee vendor and third-party contractor engagement and performance▪ Provided project status updates, schedule, scope changes, and comprehensive documentation to project stakeholders▪ Maintained and troubleshoot multiple integrated IT systems, servers, and infrastructure Show less

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  PT Mitra Transaksi Indonesia

  Jan 2021 - now

  Senior IT Project Manager

  ▪ Successfully lead and managed multiple concurrent IT projects according to the project scope, goals, and deliverables▪ Oversaw project lifecycle including planning, execution, and closure▪ Facilitate communication across project teams, stakeholders, and executive sponsors including regular status reports and executive dashboards▪ Provided leadership, mentoring, and direction to junior project managers and team members▪ Ensure project compliance with governance frameworks, including change control and documentation standards▪ Coordinated with internal resources and third-party vendors to gather technical feasibility, resource availability and allocation, business requirements, deliverables, implementation plans Show less