Seema K.

Seema K.

Executive- Cloud Support

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location of Seema K.Gurugram, Haryana, India

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  • Timeline

  • About me

    Agile Business Analyst | Low Code No Code | HCL Tech (On-site @Bharti Airtel Ltd.) | Ex- Google Operations Center | Ex- Accenture

  • Education

    • Father Agnel, Gautam Nagar, New Delhi

      2009 - 2011
      10+2 Physics, chemistry, mathematics 58%

      I did my 10+2 (PCM) from Father Agnel (CBSE)

    • Vidya niketan, saket, New Delhi

      1998 - 2009
      10 85%

      I did my 10th from Vidya Niketan, Saket, New Delhi (CBSE Board).

    • Rajasthan Technical University, Kota

      2011 - 2015
      Bachelor of Technology - BTech Computer Science
    • NIIT Institute

      2015 - 2016
      Post graduate diploma Java
  • Experience

    • KAMTRON Systems Private Limited

      Nov 2016 - Mar 2018
      Executive- Cloud Support

      - I worked as an executive- cloud support at Kamtron Systems Pvt. Ltd. - Responsible for the deployment of Office 365 - Includes training onsite and via webinar. - Closely worked with Microsoft team for Office 365 and Microsoft Azure.- Analysis of technical issues with the O365- Resolving all the technical dilemmas over screen sharing.- Client meetings with respect to various company ventures.- Hiring candidates for different job roles in Kamtron Systems Pvt. Ltd.- Done more than 20 certifications over different applications of O365 from education.microsoft.com Show less

    • Collegedunia

      May 2017 - May 2018
      Freelance Content Writer

      Collegedunia.com is an extensive search engine for the students, parents, and education industry players who are seeking information on higher education sector in India and abroad. One can rely on Collegedunia.com for getting most brief and relevant data on colleges and universities.I worked as a freelance content writer for Collegedunia wherein I had to write various articles related to the field of education which includes Management, Engineering, Medical, Arts and suchlike.

    • High Beam Global

      May 2018 - Apr 2019
      Research Analyst

      High Beam Global is a full service Market Research agency providing research and support services to companies ranging from boutique research agencies, consulting firms and market research giants, globally.Our service offerings include multi mode Data Collection (both quantitative and qualitative techniques), Survey Programming & Hosting and Data Processing & Analysis. High Beam Global combines a client-focused approach with robust project management to offer a unique experience to its clients.Our Strengths:- Multi-lingual CATI center with over 150 interviewers- Partner network covering over 20 locations worldwide- Handpicked partners, ensuring quality and understanding of the local geography- Top class syndication services for online and offline data collection- Robust Project Management- Responsiveness to customer needs- Adherence to deadlines- Measurable results Show less

    • Accenture

      May 2019 - Nov 2020
      Business Operations Associate

      Tools Used: Microsoft Visio, Lucidchart, Balsamiq, JIRA, Confluence, MS Excel, SQL, InVision, MS Office, CRM

    • Google Operations Center

      Nov 2020 - Jul 2023
      Senior Business Analyst

      - Elicit & Translate Business requirement to User Stories\BRD\FRD\SRS - Conduct Gap Analysis\Scope Analysis\Impact Analysis on Business Process using techniques like use case diagrams (UML) \ Context Diagram (Data Flow Modelling) \ BPMN (process modelling)\Flow charts- Conduct AS-IS and TO-BE Analysis and suggest Fit for Business Solutions by designing a Change Strategy.- Organize & Lead Requirement Gathering (Elicitation) meetings using techniques like Interviews, Questionnaires, Interface Analysis, Document Analysis, Brainstorming Sessions and Focus Group Discussions- Prioritize Requirements using MOSCOW and Business Value methods- Deliver Requirement documents like BRD\FRD\SRS\Use Case\Process Flow\Change Requests\SRS\ Traceability Matrix\Mind Maps- Communicate clients business requriements by constructing easy to understand data and process models- Involved in creating wire-frames and mock ups for the system - Verification\Validation of requirements to ensure they deliver business value by conducting various Reviews and workshops with clients- Performed quality assurance (functional testing) and user acceptance testing facilitating on-time, on-budget and acclaimed โ€œgo-liveโ€ of the application.- Act as point of contact for all project activities liaising with Delivery Managers Show less

    • HCLTech

      Aug 2023 - now
      Technical Lead

      ๐—•๐˜‚๐˜€๐—ถ๐—ป๐—ฒ๐˜€๐˜€ ๐—”๐—ป๐—ฎ๐—น๐˜†๐˜€๐˜ | ๐—ข๐—ป-๐˜€๐—ถ๐˜๐—ฒ @๐—•๐—ต๐—ฎ๐—ฟ๐˜๐—ถ ๐—”๐—ถ๐—ฟ๐˜๐—ฒ๐—น ๐—Ÿ๐˜๐—ฑ.

  • Licenses & Certifications

    • Professional Scrum Master I

      Scrum.org
      Jul 2024
    • Artificial Intelligence and Machine Learning

      Skillsoft
      Jun 2024
      View certificate certificate
    • Jira Fundamentals Badge

      Atlassian
      Apr 2023
      View certificate certificate