Angus McDonogh

Experience

• 

  Creative Labs

  Feb 2000 - Apr 2009

  Management of Internet, Design and Localisation project teams with responsibility for all web properties including development, content creation and translation to 14 languages. Manager of Graphic Design and DTP Group within European Product Development function. Responsible for all packaging and documentation design and artwork delivery in multiple languages.

  • European Publishing Manager

    May 2006 - Apr 2009

  • Publishing & Design Manager

    Feb 2000 - May 2006
• 

  AMD

  Apr 2009 - Oct 2010

  Web Designer and Consultant

  Web Design and Consultation for a number of start up enterprises.

• 

  IBM Global Business Services

  Oct 2010 - Jul 2016

  Infrastructure Programme Manager for B2B business group implementing AIX, Linux and Windows infrastructure for the Tibco/Application Stack to support online point of sale application for European and North America 3rd party business client.Responsibilities:· Infrastructure Programme Manager for B2B business group to support online point of purchase application for UK, European and North America 3rd party business clients. Direct contact with customer and application partner management and day to day financial/project tracking and reporting.Highlights:· Delivery of complex Online POS application infrastructure for CWS clients for UK, Canada & GermanyPCI compliance review, audit readiness and remediation for Canada application Infrastructure at server, network, access and change management level.· Managed projects across a broad range of technologies, including Windows, UNIX, Networks, Middleware, Citrix, Database encryption, SIEM/FIM security solutions. Show less Project Manager for customer's new business group delivering AIX, Linux and Windows infrastructure for the Tibco/Application Stack to support online point of purchase application for UK 3rd party business client.Responsibilities:· Supplier delivery of Infrastructure Projects through Design, Proposal, Initiation, Planning and Execution. · Managing international projects with geographically dispersed team members, stakeholders and customers. · Manage projects across a broad range of technologies, including Windows, UNIX, IIS, AD, Exchange and Citrix.Highlights:· Resilient MPLS set up for remote users between India & UK for Project and Application support· Online POS application infrastructure for CWS clients in UK geography· Test environments for customer testing and release stack including POS application, Insurance & Repairs function· LAN Segregation of CWS Production infrastructure Show less

  • Infrastructure Programme Manager - Retail B2B

    Jan 2014 - Jul 2016

  • Senior Infrastructure Project Manager - Retail B2B

    May 2013 - Jan 2014

  • Project Manager - Retail

    Oct 2010 - May 2013
• 

  IBM Global Business Process Services

  Jul 2016 - Jul 2017

  Lead PM - Data Centre Migration - Retail

  Lead Project Manager for Data Centre Migration workstream for major UK high street retailer.Responsibilities: · Management and engagement of incumbent Infrastructure partner for Discovery phase ahead of transition of service support to IBM.· Management of Migration Project Management team, plan development, presentation and agreement with customer business owners on schedule and outages· Daily tracking of all migration team activitiesHighlights:· Delivered complex transition of service to IBM· Delivering migration of customer infrastructure to IBM Datacentres in UK Show less

• 

  IBM

  Aug 2017 - Jul 2019

  Senior Project Manager - Banking

  Responsibilities: · Project Management of design and build phase of Compute and Network Infrastructure for Security Improvement Program including Qualys, Cyberark, SIEM LogRhythm. Direct interface with Security Program in collaboration with 3rd party application partners.· Project Management of design and build phase of Compute and Network Infrastructure for Core Banking Transformation Program - Release 1 & 2 including new technologies (VMWare Integrated Openstack and NSX Technologies). Direct reporting to customer including application partner management.· Test Management Support and Defect resolution and reporting· Lead interface with 3rd Party Application vendors and teams on environment development, deployment and support.Highlights:· Delivered CBS Release 1&2 Compute infrastructure – March 2018 / January 2019· Delivered Infrastructure for Qualys, Cyberark & SIEM deployment – May 2019 Show less

• 

  VisibleThread

  Jul 2019 - Jul 2023

  Responsibilities:• Managed book of business with AAR of $2.6m for Enterprise and Government level clients. Primary point of contact for customer POCs.• Responsible for the post-sale relationship; software deployment, onboarding and training of VisibleThread’s Language Analysis Platform for U.S., Canada, Europe & Australian Customers.• Managed Proof of Value (POV) packages with white glove support for 3 & 6 month periods with prospects. Drove value and efficiency as well as clear language training in Communications and Bid & Proposal Management departments. Delivered licence expansion to Government and Enterprise customersHighlights:Successful management and customer engagement for clients including Boeing, Airbus, Sun Life, Microsoft, BAE Systems, Government of Canada & Australian Government departments. Show less Responsibilities:• VisibleThread Program Management for Enterprise customers supporting software deployment on Redhat and Ubuntu systems. • Creation, hosting and delivery of customer training sessions across multiple geographies. • Delivery of best practice solutions for language analysis in complex documentation and communications clarity.Highlights:• Managed deployment of multiple instances of VT Docs & VT Writer across geographies for Airbus Defense & Space. Creation of bespoke support documentation and negotiation with customer IT and Security teams to ensure protection of classified documentation. • Managed deployment of VT Docs & VT Writer to Microsoft Global Proposal Services, negotiating and delivering to stringent IT & Security requirements. Show less

  • Customer Success Manager

    Jan 2022 - Jul 2023

  • VP Program Management

    Jul 2019 - Jan 2022
• 

  Uisce Éireann Irish Water

  Jul 2023 - now

  • IT Programme Manager

    May 2024 - now

  • IT Project Manager

    Jul 2023 - May 2024