Alfonso Mireles

Alfonso Mireles

IT Support Engineer

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  • Timeline

  • About me

    Delivery Manager

  • Education

    • Instituto Tecnológico y de Estudios Superiores de Monterrey

      2003 - 2008
      Ingenieria en Sistemas Computacionales Computer Software Engineering
  • Experience

    • Flextronics

      Mar 2006 - Oct 2008
      IT Support Engineer

      IT Support Engineer for all of the Americas Flextronics sites and EMEA sites during off hours.Datacenter Support for all services in the Americas sites during off hours. Making sure all systems required for manufacturing worked properly at all times, and resolving any issues the systems might encounter.

    • Gogoyoko

      Jun 2009 - Aug 2010
      Customer Support and Quality Assurance

      As Quality Assurance for gogoyoko I was responsible for planning and execution of test plans for the front end and back end of the web application. Created automated tests scripts used for regression testing. Performed Customer Support for gogoyoko's users which included contact, diagnosis and resolution of issue.

    • Internetid ehf

      Aug 2010 - Mar 2012
      Web Developer

      Design and development of websites and applications for Internetid's clients. These included social networking sites, marketing tools, data management applications among others. Designed and developed the applications according to client specifications. Most applications were based in PHP and MySQL stacks.

    • CCP

      Apr 2012 - Dec 2017

      Quality Assurance Tester responsible for all Web applications and sites used by CCP and their games. This included documentation, defect management, testing, regression testing and developing of automated testing framework. Later transferred to back-end team where I helped develop an automated framework for mass testing using CCP's RESTful API as well as debugging the API used by the back end services. Was also part of the live support team for CCP's console shooter Dust 514, responsible for rapid response in back-end issues related to the server. Show less

      • QA Engineer

        Sept 2015 - Dec 2017
      • QA Analyst

        Jan 2014 - Aug 2015
      • Cross-Platform QA Tester

        Jul 2013 - Jan 2014
      • QA Tester

        Apr 2012 - Jun 2013
    • Cityzenith

      Dec 2016 - Jun 2017
      QA Consultant

      Quality Assurance Consultant for Cityzenith's Smart World of platform. Responsible for defining and executing the overall software quality process for the platform. This includes definition and execution of the quality process and workflow. Also I am responsible for creating and maintaining an automated testing framework for the platform and managing QA related applications and tools.

    • WuXi NextCODE

      Jan 2018 - Nov 2018
      QA Engineer

      Design, development and maintenance of test automation frameworks for a variety of services in WuXiNextCODE.

    • Marel

      Dec 2018 - Aug 2022

      Responsible for managing the Quality Assurance operations within several Marel Software groups. Actively develop and implement overall software QA strategy. Lead all efforts related to Quality Assurance an Automation within the Innova Software development group

      • QA Manager

        Feb 2022 - Aug 2022
      • Lead QA Engineer

        Dec 2018 - Feb 2022
    • Össur

      Aug 2022 - Sept 2023
      QA Manager
    • Embla Medical

      Sept 2023 - now
      Delivery Manager
  • Licenses & Certifications