George Chavez

Experience

• 

  Hilton Washington Dulles Airport

  Mar 2009 - Nov 2011

  Customer Service

  Front desk customer service ( reception) .

• 

  Lowcosttravelgroup

  Jun 2013 - Sept 2016

  Replicating incomplete bookings (shells)Identifying and taking actions on duplicate bookings for all marketsHandling warm and cold escalationsHandling payment- and shell-related reportsB2C and B2B communicationAssisting in Customer Services and relocations when needed Relocations, erratas, stopsales and mapping issues.

  • Central Business Support

    Aug 2015 - Sept 2016

  • Quality Control Overseas

    Dec 2014 - Aug 2015

  • Customer Service Representative

    Jun 2013 - May 2015
• 

  Sixt rent a car

  Aug 2016 - Jan 2017

  International Booking Agent

  Meeting sales expectations on a daily/Monthly basisAssisting with organizing VIP Business requests Negotiating contracts with new clients

• 

  Sharing palma / Suyt.es

  Dec 2016 - Feb 2017

  Product Manager

  Manage the Extranet site, contract of new properties, upload all the information in the system and website, follow up all the process until the property goes Live. Connect properties to Channel Managers, create, load pictures, descriptions and rates.

• 

  Logitravel Group

  Jan 2017 - Nov 2018

  • Call centre manager Uk&FI

    Apr 2018 - Nov 2018

  • T.L / Fraud- UK, Fl

    Jan 2017 - Jun 2018
• 

  Magic Rooms

  Apr 2018 - Dec 2018

  UK&FI CS Manager
• 

  Smyrooms, part of Logitravel Group

  Nov 2018 - Dec 2019

  Client performance Mánager (API)
• 

  MTS Globe

  Feb 2020 - Mar 2022

  Booking / Loading executive
• 

  W2M WORLD2MEET

  Feb 2022 - now

  Booking Agent