Ivan Hernandez

Experience

• 

  Schneider Electric

  Sept 2008 - Mar 2010

  Customer Support engineer

  Give technical support to the clients, in the following products:-PLCs and control software-Communication & networking tools-Graphic User interface-Scada applications-Motion control-Electrical distribution

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  Halliburton

  Feb 2011 - Jun 2012

  Open Hole Logging Engineer

  • Responsible of successful completion of logging services (job planing and execution, post job analysis, supervision and training of junior staff, perform maintenance of equipment)• Duties and responsibilities: experience with open hole and cased hole services. Resistivity, induction, radioactive porosity tools, sonic dipole service. Perforation jobs, cement bod logging, plug setting• Safe handling procedures for hazardous materials including radioactive materials • Safe handling procedures for hazardous materials including and explosive materials• Accountable for following the company’s safety rules and procedures as well supervision of the entire team performance in wells with H2S presence, demonstrating ability to interact and work with personnel at all levels.• Responsible for the tools, equipment and parts preparation required to complete operations satisfactorily.• Analyse and troubleshoot tools failures by determining the cause of the fault or out of the standard performance and propose and implement solutions as well as preventive strategies. Show less

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  Welltec

  Jul 2012 - now

  Strategic Field Operations Management: As the leader overseeing service delivery and field operations in key US basins, covering pre-job planning, post-job debriefing, and stringent maintenance schedules, ensuring operational excellence.Innovative Solutions: I led the development of innovative procedures, enhancing service quality and elevating customer satisfaction.QHSE Excellence. Committed to high standards of QHSE, overseeing audits, and leading safety and environmental incident investigations.Resource and Schedule Management: I strategically managed field engineers and support staff schedules, maximizing resource use, and driving operational efficiency.Intervention Services Expertise: Proficiently managed high-profile, complex intervention projects on land and offshore.Collaborative Sales Support: I collaborated with the sales team, ensuring timely equipment logistics and contractual compliance, strengthening client trust.Documentation and Reporting: My dedication to transparency was evident in delivering comprehensive internal and customer documentation, proposals, and reports, underpinning operational efficiency.People and Facility Management: I led people management, focusing on local hiring, training, and field personnel retention, alongside base and workshop facility management for optimal functionality.Technical Expertise: I provided essential technical support during business development, crafting proposals that seamlessly integrated technical and project elements.Client-Centric Approach: I consistently exceeded client objectives, building enduring relationships based on trust and satisfaction.Training and Equipment Maintenance: I trained field personnel, fostering a skilled and safety-conscious workforce, and contributed to equipment maintenance for operational reliability.Logistics Coordination: I expertly managed logistics, ensuring the smooth flow of operations, minimizing downtime, and enhancing overall efficiency. Show less

  • Service Delivery Manager / Operations manager

    Jun 2023 - now

  • Service delivery manager

    Jun 2021 - Jun 2023

  • Service Delivery Manager

    Mar 2020 - Jun 2021

  • Senior Field Engineer

    Nov 2017 - Mar 2020

  • International field engineer

    Oct 2013 - Nov 2017

  • Field Engineer

    Jul 2012 - Oct 2013