Alex Ramsay

Experience

• 

  Royal Navy

  Jan 1997 - Jan 2002

  Communications Branch
• 

  Waitrose

  Jan 2002 - Jan 2003

  Retail management trainee
• 

  Marks and Spencer

  Jan 2003 - Jan 2007

  Commerical Manager

  * Food hall and Coffee shop Commercial manager* Completely revisited the Space, Range & Merchandising principles of an under performing shop, to turnaround advise LFL, availability and wastage

• 

  Staples

  Jan 2007 - Jan 2008

  General Shop Manager

  * Improved attachment performance from 110th to 3rd in the UK estate

• 

  Tesco PLC

  Jan 2008 - Jan 2010

  Deputy Manager

  * Deputy manager for the largest Superstore in the format, deputising in the absence of the Store manager including when he was on a career break* Managing over 450 colleagues including a management team of 28 * Customer metrics improved on all measure including, availability, checkout wait times and overall satisfaction

• 

  Tesco

  Jan 2011 - Jan 2012

  Shop Manager

  * Operational Excellence: Directed all aspects of store operations, including team leadership, inventory management, and financial performance, achieving consistent growth in sales and exceeding key performance targets.* Sales Growth & Customer Service: Delivered year-on-year sales growth by implementing customer-centric initiatives and driving service excellence, resulting in improved customer satisfaction scores and loyalty.* Team Leadership & Development: Led and inspired a diverse team to deliver exceptional customer service and operational efficiency. Mentored team members to cultivate future leaders and foster a high-performance culture. Show less

• 

  Tesco

  Jun 2012 - Aug 2014

  Operations Manager

  Future Leader Program Participant | Multi-Site Operations | Strategic ExecutionSelected for Tesco’s prestigious Future Leader Program, demonstrating high potential and leadership capability within a fast-paced, customer-focused retail environment.* Multi-Site Leadership: Managed operations across 22 convenience stores, consistently delivering on key operational and customer-focused KPIs, driving efficiency, and enhancing overall performance.* Strategic Store Launches: Successfully led the opening of multiple stores, ensuring operational excellence, team readiness, and alignment with company standards.* Leadership Development: Gained extensive experience in multi-site management, operational strategy, and customer engagement. Show less

• 

  Paddypower Betfair

  Aug 2014 - Aug 2019

  District manager

  District Manager | Strategic Leadership | Operational ExcellenceDynamic leader with full P&L accountability for 21 shops across the East of England, driving operational success and aligning teams with overarching business strategies. Renowned for delivering innovative solutions, fostering collaboration, and achieving measurable results.* Sustainability Leadership: Pioneered the removal of plastic water bottles across operations, significantly reducing the plastic footprint while achieving cost savings and advancing corporate environmental goals.* Team Engagement: Established a colleague forum to enhance communication between shop teams and Head Office, fostering transparency, collaboration, and engagement across the business.* Strategic Role Development: Conceptualized and implemented a new role to improve promotional performance, successfully piloting the initiative and leading its rollout across the UK estate, driving enhanced sales and efficiency.Committed to empowering teams, optimizing performance, and delivering sustainable, impactful solutions. Show less

• 

  Stonegate Pub Partners

  Aug 2019 - May 2023

  Regional Manager

  * Stonegate L&T Regional Manager of the Year, 2022: Recognized for exceptional leadership, performance, and contribution to business success.* Top-Performing Regional Manager, FY22: Achieved the highest net income uplift across the organization, driving significant financial growth.* Strategic Oversight: Held full accountability for the operational and financial performance of 40 Leased & Tenancy pubs within the East Divisional Business Unit, ensuring consistent delivery of results.* Leadership & Development: Passionate about coaching and empowering publicans to deliver best-in-area customer experiences, fostering excellence across all sites.* Mentorship & Guidance: Acted as a mentor for newly appointed Regional Managers, providing strategic support and knowledge transfer to build future leadership talent. Show less

• 

  Davidson Property & Development

  May 2023 - now

  Director of Business Development

  I work in close collaboration with an entrepreneur to drive business growth and strategic development across a diverse portfolio of companies spanning hospitality, property development (commercial & domestic) and natural capital management. My role focuses on identifying opportunities, cultivating partnerships, and delivering strategies that accelerate growth and expand market presence.* Spearhead business development initiatives tailored to the unique objectives of each company, including market analysis, client acquisition, and partnership negotiations.* Leverage multi-industry expertise to align business goals with scalable, high-impact strategies that enhance revenue and brand visibility.* Known for fostering innovation, building strong client relationships, and delivering measurable outcomes that drive success across diverse ventures. Show less