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Matthew (Matt) Hanks
Retired Surface Force Independent Duty Corpsman

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About me
Senior Cost Specialist at Beaufort Memorial Hospital
Education

United States Navy
2010 - 2010Certificate Lean Six Sigma - Green Belt
University of Phoenix
2005 - 2007Bachelor of Science (B.S.) Health/Health Care Administration/Management
Surface Warfare Medicine Institute
1999 - 2000Surface Force Independent Duty Corpsman
Medical University of South Carolina
2015 - 2016Master of Science (M.S.) Health Informatics
Webster University
2014 - 2015Master of Business Administration (M.B.A.)
Experience

US Navy
Mar 1993 - Mar 2013Retired Surface Force Independent Duty Corpsman• Served as the Senior Medical Department Representative aboard a guided missile destroyer, Joint Task Force Full Accounting POW/MIA Recovery, Medical Services Officer for Military Sealift Command, eleven (11) month combat deployment with the 1st Marine Expeditionary Force Military Transition Team; and isolated duty with a NATO Unit in Spain as the senior medical operator all duties functioning independent of a licensed Medical Doctor or Advanced Physician.• Unlicensed mid-level provider performing diagnostic procedures, advanced first aid, basic life support, nursing procedures, minor surgery, basic manual clinical laboratory procedures, and other routing physical examinations and emergency healthcare.• Over 15, 000 documented patient encounters as a provider in a clinic and operational setting with health conditions as minor as a simple cough, to providing life sustaining IV antibiotics and pain medication awaiting Medevac to a hospital ship for an emergent appendectomy.• Conducts and directs preventive medicine and industrial health surveillance programs for all U.S Military Bases, Operational Platforms both foreign and domestic locations. Show less

Government Staffing Solutions
Jun 2013 - Jul 2015Health Systems SpecialistCollect, Analyze and present data and business practices necessary to measure, monitor and improve performance of the Medical Home Port program to include access, cost, enrollment and staffing, population health and satisfaction for active duty Navy, Marine Corps, dependents and retired military personnel.

Naval Hospital Beaufort
Jul 2015 - May 2017Health Systems Specialist - Analytics• Consults and advises executive leadership with precise analysis essential for guiding the strategic direction of Naval Hospital Beaufort and tenant clinics aboard MCRD Parris Island and MCAS Beaufort.• Perform cost/resource analyses and formulates cost reduction and/or cost containment recommendations.• Forecasts and estimates program requirements, justifications, charts, graphs, statistical and narrative data.• Extract sensitive healthcare and operation data from Government and Managed Care Service Contractors, clinical and financial information from systems such as M2, CHCS-II, AHLTA, Meditech, Humana, Relay Health, Tricare Operations Center, DHA, and Max.Gov.• Retrieve, analyze, summarize, and identify significant trends regarding every level of healthcare services. Show less

Beaufort Memorial Hospital
May 2017 - now• Responsible for assisting the CFO in proforma development; collecting, analyzing, and interpreting numerous documents during the due diligence phase to include margin analysis for current and new service lines, capital projects, and managed care contracts.• Responsible to the VP of Physician Practices for the quarterly report and update of panel size, age cohorts, and average visits per day for seven (7) family practice clinics with fifty-five (55) providers.• Support revenue cycle operations for the facility and physician practices providing expertise in operations, revenue cycle key performance indicators and payer/patient billing and collections.• Consulted by and advise department heads for proper charge buildouts for new procedures, general and specific financial inquiries in a prompt and friendly manner.• Compile, validate, and submit annual Disproportionate Share Hospital (DSH) and Cost Report for the organization to appropriate State and Federal Health organizations. Show less • Reduced Net A/R Days from 47.6 to an average of 36.7 days, and Overall AR over 150 days from 17.2% to an average of 13% over the past 3 months.• Lead initiatives to develop new approaches to streamline existing processes, reorganize work, implement new strategies, and improve resource utilization with a focus on best cost methods. Specifically: ER points system, Labor and Delivery proper level of charge capture, Imaging workflow modifications to order changes to capture proper charges.• Optimization, auditing, and setup of work queues for charge capture reconciliation, denial management, clearinghouse, claims management, and payment posting• Establish and maintain open communications with contract facility customers. Monitor key performance indicators and collections goals, resolve billing issues and ensure timely payments.• Developed a stern and robust appeals process resulting in 2.01M captured revenue from overturned Denials from 01OCT17 – 31JUL17. Show less
Senior Cost Specialist
Oct 2019 - nowDecision Support & PFS Manager
May 2017 - Oct 2019
Licenses & Certifications

Lean Six Sigma Green Belt
Languages
- enEnglish
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