Chisha Sikazwe

Experience

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  CFAO Zambia Limited

  Apr 2013 - Nov 2015

  Sales Administration Officer

  • Generate stock requisition of incoming vehicles.• Post information of incoming vehicles.• Expedite payments for new vehicles and associated costs.• Update estimated costs and actual costs once vehicles are pre-delivery inspected.• Aid in the clearing process of vehicles including customs, Zambia revenue authority, Interpol and road transport and safety agency.• Aid in the registration process of new vehicles.• Assist in accelerating new vehicles move to pre delivery inspection.• Invoice new vehicles.• Responsible for record keeping. Show less

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  F-ONE HAZIDA LTD

  Dec 2016 - May 2017

  Warranty Officer/Service Consultant

  • Carrying out warranty claims using the global distributer management system.• Carrying out warranty claims using the online system network for yutong busses directly to china.• Costing everyday jobs carried out in the workshop.• Invoicing all jobs carried out in the workshop.• Making vehicle booking appointments.• Opening and closing sublets for the out works carried out.• Assessing road traffic accident vehicles and issuing insurance quotations.• Creating job cards and assigning technicians to carry out their duties. • Carrying out different transactions using evolve system. Show less

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  Titanium motors

  Jun 2017 - May 2022

  Service Consultant/Warranty administrator on (UCHP)

  Volvo trained warranty administrator , processing warranty claims on unified claim handling process ( UCHP).Listening to customer concerns and providing information, answers, or responses.Taking orders and processing billings and payments.Obtaining and correctly recording customer information.Reviewing and making changes to customer accounts.Handling customer complaints and processing returns effectively.Keeping records of customer interactions.Ensuring customer satisfaction or referring customers to supervisors.Identifying opportunities to up-sell other products and services.Opening job cards evolve automateCosting and processing invoices Show less

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  C and S Investment

  Oct 2019 - Aug 2020

  Logistics operations Officer

  GPS trackingEnsuring road compliance documents are upto data for the Fleet Recording driver tripsCarry out packing, crating, and warehousing, and storage duties in preparation for site-specific program and shipmentOversee customer based queues and plan and allocate tasks to meet configuration requirementsResponsible for tracking, receiving, and stocking all items orderedEnsure materials are appropriately storedManage the repair of equipmentResponsible for supervising and accounting for an inventoryCarry out annual property inventory and provide other report in his area of responsibility.Program the final inventory of materials prior to shipmentProvide a list of all equipment moved from the consolidation areas into sponsor shipping channels to project coordinatorsManage and maintain inventory to operating levels to avoid supply Show less