Grace Ross

Experience

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  Northrop Grumman Corporation

  Mar 1990 - Aug 2005

  Security Specialist / Software Quality Assurance Specialist

  Worked in the Security Education department and was responsible for conducting New Hire orientations as well as foreign travel briefings. Provided briefings covering many security topics such as badge awareness, tailgating, the need to report certain activities as a cleared employee, and proprietary information protection. Assisted in writing the facility security newsletter and providing security briefings of common interest to all the population at the facility.Conducted software QA activities including policy, process and work product audits, test witnessing, plan development, and overall schedule definition and maintenance. Prepared projects for and participated in internal and external (CMMI, BQMS, AS9100, ISO) audits. Efforts resulted in CMMI Level 3 and 4 ratings as well as Division acceptance to Boeing Approved Supplier List. Presented project status to higher-level quality, project, and executive management. Show less

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  L3Harris Technologies

  Aug 2005 - Sept 2016

  Quality Assurance Manager / Ethics Officer

  • Established the quality strategy (ISO-like) for the PHOTONICS division• Wrote quality policies, plans and procedures for a Research and Development division that produces engineering models containing integrated mechanical, electrical, and optical elements -- Participated on Material Review Boards -- Supported receiving and in-process inspection capabilities by obtaining IPC training for receiving inspectors -- Supported calibration processes; worked with an external provider to maintain list of calibrated tools -- Obtained IPC training for in house solderers• Established and promoted quality programs (ESD, FOD) through documentation (procedures and work instructions) training, posters, and announcements -- Provided New Hire Quality, Ethics, ESD and FOD training -- Established and administered the ESD program• Interfaced with customer quality representatives; surveyed customers regarding customer satisfaction• Conducted quarterly Quality Management Reviews• Presented at Critical Design Reviews, Test Readiness Reviews, and Monthly Status Reviews• Established and maintained program Quality Management Plans• Reviewed contracts for Quality requirements• Participated on L-3 corporate ESD, FOD, Counterfeit Parts, and DMSMS teams; established relationships with Quality representatives at other L-3 divisions and corporate Quality members• Led the division’s Business Systems Improvement (BSI) team• Established the annual internal quality audit schedule• Issued Supplier Corrective Action Requests (SCARs) and worked with machine shops, board and assembly houses to improve quality• Served as the division’s Point of Contact for corporate inquiries regarding Quality and Ethics and their respective annual corporate audits -- Conducted Ethics investigations -- Established the Ethics annual training plan• Reported directly to the President of Photonics• Managed the Configuration Management Lead Show less

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  IAccess Technologies Inc

  Sept 2016 - Apr 2020

  Quality Assurance Manager / CM/DM / Backup FSO

  • Supported C-130 airplane programs for Lockheed Martin, the USAF, and international customers -- Reviewed and prepared deliverable documentation; ensured documents complied with Data Item Descriptions (DIDs) and customer requirements -- Conducted process and work product audits -- Responded to customer inquiries, checklists -- Participated in Test Readiness Reviews and On Site Reviews -- Led software Peer and Code Reviews -- Witnessed software Formal Qualification Testing• Worked with our external auditor to maintain AS9100 certification -- Developed corrections and corrective actions to nonconformances; responded within OASIS -- Hosted external audits at both the Warner Robins, GA and Santa Ana, CA sites• Established the internal quality audit schedule and conducted internal audits at both the Warner Robins, GA and Santa Ana, CA sites• Conducted quarterly Quality Management Reviews; statused Quality Objectives, customer satisfaction, and the Quality Management System• Provided annual and New Hire Quality, Ethics, and Peer Review training and other Quality training as needed (Counterfeit Parts, AS9100D requirements)• Updated and created quality documentation to reflect AS9100D, MIL-STD, and other regulatory requirements• Maintained Corrective Action databases; opened, monitored, and closed Nonconforming Material Reports (NCMRs), Corrective Actions, and Continuous Improvement items• Supported Procurement through Q Clause development and application; reviewed Purchase Orders; monitored Supplier performance• Supported proposal efforts• Delivered C/SDRLs items to Lockheed Martin and the United States Air Force; maintained the internal Configuration Management shared drive, related databases, and the internal SharePoint site• Backed up the site Facility Security Officer (FSO) by statusing clearances and initiating visitor requests using JPAS. Show less

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  Aerospace

  Apr 2020 - May 2022

  Unemployed Due to COVID

  Worked for DEKRA NA for five months as a contractor helping to onboard auditors and performing technical review of audits.

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  Area51 Electronics

  May 2022 - now

  Quality Systems Specialist

  Support the company's Quality Systems Manager by developing the internal audit schedule, conducting internal audits, issuing nonconformances, updating QMS documentation, responding to supplier corrective actions, developing corrective actions for internal process owners, participating in customer and certification audits (AS9100, ESD S20.20, AS6081), monitoring KPIs, providing guidance for continuous improvement projects, recommending alternatives for keeping the organization operating efficiently and the employees in compliance with quality goals. Show less