Fathi Mahdi

Experience

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  Meridiam

  Dec 1994 - Dec 1995

  Supervisor

  Responsible for the day to day operation of hotel function.•Maintaining Excellent Service for the Guest, excellent Quality Foods.•Ensure the cleanliness, organization and responsible for tasking staff during shift and Train staff according to the standard and policies of the hotel.•Prepare Banquet Restaurant for 100 cover.•Responsible to give Motivation for the staff during shift meeting in daily basis to maximized high quality and fast service for the guest.•Ensure every guest is satisfied and leave the hotels with the smile. Show less

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  Horizon

  Jan 1996 - Jan 2002

  Assistant Manager At Horizon

  on local store marketing.•Maximize store profitability by seeking opportunities to increase sales, managing inventory effectively and controlling materials / staff costs.•Be care of fixed Assistant Ensure guest satisfaction.•Train and Develops staff to Horizon fan time customer service standard and operating procedures.•Offer excellent service for the guest by controlling and Maintaining standards and procedures. •Conducted up selling programs in the department in order to improve the revenue center.•Implemented a successfully diner themes•Set up of a traditional brunch successfully created a nice atmosphere and right service, the impact was great, improvement of guest walk in and restaurant cash flow. Show less

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  Mawarid Food Company Ltd.

  Mar 2002 - Mar 2012

  Store Manager At Pizza Hut

  Running a successful restaurant. Plan, organize, direct, and coordinate the staff and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.Safety and cleanliness of front of house staff, guest areas and areas surrounding restaurant, maintenance schedules are complied.Ensuring correct operation and balancing of cash registers & daily reporting.Maintaining set labor costs.planning for future development of facilities and service improvements.Ensuring disciplinary action is taken for breaches of company regulations.compliance with procedures and safety regulations and an optimal level of quality service and hospitality are achieved, Inventory, Paper Work, Maintenance Issue, Follow up The Suppliers, Food Cost, knowledge on Aloha System, Purchased Items, Food Safety. Show less

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  Alsafari Company

  Apr 2012 - Apr 2014

  Restaurant Manager At Alchico

  Effective and proven management abilities;•Responsible of the “day to day” operation of the restaurant.•Train and develops crew members and management trainees on the restaurant’s operating standards and policies.•Maintaining excellent standards of quality, service and cleanliness.•Ensures that all products are prepared in accordance to set menus that comply with company.•Maintain a harmonious relationship among his employees and customers.•Customer oriented and ensure that all customers are treated as “welcome guests“and must courteously and expeditiously handle customer complains.•Completes paperwork requirements of the restaurant and to be submitted in a timely manner.•Follows and maintains constant control regarding proper cash handling procedures, operation of all registers.•Responsibilities of store equipment repairs and maintenance including safety and fire procedure.•Skilled in managing shifts and responsible for the day to day business of the unit. Show less

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  AL Muktan Company

  May 2014 - May 2016

  Area Manager At Fat Burger & Buffalo

  Report to work at the scheduled time, neatly groomed and in the correct uniform.Follow the properties standard with regards to grooming and personal hygiene that is written in your staff handbook. Make sure all staff attend work, well-groomed in a clean uniform following the hotels grooming standards. Be sure that all staffs are clearly briefed on the day’s events. Unparalleled service provided. Each month budgets are achieved. Food quality is of the highest standard, checking all dishes leaving the kitchen, at all times. Check with the kitchen if any items are missing and new food promotions. Informing executive chef & departments heads of missing or limited items.Establish & organize necessary training in order for our team to achieve the standards expected. Overall responsible for Restaurant performance. Seeks opportunities to increase sales through suggestive selling & local store marketing. Manages appropriate inventory and cost of goods control completing daily / weekly / monthly sales reports. Ensures cash handling and till point. Ensure food meets corporate specifications on presentation and recipe. Conduct line checks prior to and during shift.procedure is handled with accuracy and as per company policy.Assist in marketing promotions plans.Enforcing proper restaurant sanitation standards. Ensure always around the guest and check their satisfaction. To ensure hygiene & grooming standards are enforced. e.g. proper sanitation of hands between all breaks, clean finger nails, shoulder length hair to be tied back, all jewelry will be kept minimal. Guide all staffs on proper handling of all restaurant equipment.To prevent accident, inform management of any faulty, broken or missing equipment in the restaurant. Any other duties that may be assigned by your manager from time to time. Show less

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  AL Khaila investment Company

  Jul 2016 - May 2019

  Area Manager At AL Kawathar World Restaurant's

  Effective and proven management abilities;•Responsible of the “day to day” operation of the restaurants.•Train and develops crew members and management trainees on the restaurant’s operating standards and policies.•Maintaining excellent standards of quality, service and cleanliness.•Ensures that all products are prepared in accordance to set menus that comply with company.•Maintain a harmonious relationship among his employees and customers.•Customer oriented and ensure that all customers are treated as “welcome guests“and must courteously and expeditiously handle customer complains.•Completes paperwork requirements of the restaurants and to be submitted in a timely manner.•Follows and maintains constant control regarding proper cash handling procedures, operation of all registers.•Responsibilities of stores equipment repairs and maintenance including safety and fire procedure.•Skilled in managing restaurants and responsible for the day to day business of the units. Show less

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  Vallery Company

  Jun 2019 - Jun 2020

  Area Manager At Vallery Cafe & Restaurant

  Planning and controlling change, managing cost. Flexible schedule for holidays, split shifts as necessary.Maintaining set labor costs.Report to work at the scheduled time, neatly groomed and in the correct uniform.Follow the properties standard with regards to grooming and personal hygiene that is written in your staff handbook. Make sure all staff attend work, well-groomed in a clean uniform following the hotels grooming standards. Be sure that all staffs are clearly briefed on the day’s events.Standard of CCP Procedures. Unparalleled service.Each month budgets are achieved. Food quality is of the highest standard, checking all dishes leaving the kitchen, at all times. Check with B.O.H & F.O.H of 86 and new food promotions. Brand Strategy. Budgeting & Forecasting. P & L Managment. Pre opening. Establish & organize necessary training in order for our team to achieve the standards expected. Overall responsible for Restaurant performance. Seeks opportunities to increase sales through suggestive selling & local store marketing. Manages appropriate inventory and cost of goods control completing daily/weekly KPI/monthly KPI sales performance, business planning. SOP Following. Ensure food meets corporate specifications on presentation, recipe. Conduct line checks prior to and during shift.procedure is handled with accuracy as per company policy.Assist in marketing promotions plans.Enforcing proper restaurant sanitation standards. Ensure always around the guest and check their satisfaction. .ensure hygiene & grooming standards are enforced.e.g.proper sanitation of hands between all breaks. Guide all staffs on proper handling of all restaurant equipment.To prevent accident, inform management of any faulty, broken or missing equipment in the restaurant. Any other duties that may be assigned by your manager from time to time. Show less