Gabrielle Gingo

Experience

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  Tri-County Medical Center

  Oct 2009 - Jan 2016

  Receptionist

  -Managed all first contacts with patients in a professional and patient manner.-Conducted in-processing of approximately 30-40 patients per shift to verify personal information, scanned insurance cards, checked billing history, and checked for completion of proper privacy paperwork. Prepared charts for medical staff. Maintained complete patient confidentiality. -Recorded and accounted for patient payments to ensure proper billing and/or payments for appropriate medical procedures.-Acted as the intermediary between patients and the medical staff to guarantee patients arecared for appropriately. Show less

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  Day Ketterer Ltd.

  Jan 2015 - Dec 2015

  Client Services and Marketing Department Intern

  -Drafted, scheduled and analyzed results of email blasts.-Managed mailing lists for 48 attorneys using rainmaker and constant contact.-Updated and managed website as well as managed social media platforms including Facebook and LinkedIn.-Coordinated events prior to, during, and after events. Created and sent invitations to over 100 clients. Managed list of registrants and relayed information to attorneys. Prepared marketing materials for event. Attended events and helped with registration and assisted Director of client services and development. Cleaned up after events. Followed up with attendees by sending and analyzing survey questionnaires.-Wrote and proofread articles, press releases and Powerpoints. Show less

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  Sage Hospitality Group

  Jan 2016 - Mar 2020

  The Westin Cleveland Downtown- Sell the hotel, and develop client relationships within specified markets including weddings, tour and travel, entertainment, religious, fraternal/social organizations, and college athletics to meet both quarterly and yearly sales goals- Accept and qualify leads in specified markets to determine appropriate rates and concessions to maximize revenue- Create and submit proposals with negotiated rates and concessions to inquiring clients- Input data for each piece of business into CI/TY to track and move through the sales process- Fully execute contracts, payment, and handover process of each new piece of business - Make outside sales calls and tour prospective clients- Proactively seek out new business through solicitation, networking events, and monitoring city events and competition- Create promotional materials using the Adobe Design Suite- Manage, strategize, and execute all social media efforts including Facebook and Instagram Show less The Westin Cleveland Downtown- Sell the hotel, and develop client relationships within specified markets including weddings, tour and travel, entertainment, religious, fraternal/social organizations, and college athletics to meet both quarterly and yearly sales goals- Accept and qualify leads in specified markets to determine appropriate rates and concessions to maximize revenue- Create and submit proposals with negotiated rates and concessions to inquiring clients- Input data for each piece of business into CI/TY to track and move through the sales process- Fully execute contracts, payment, and handover process of each new piece of business - Make outside sales calls and tour prospective clients- Proactively seek out new business through solicitation, networking events, and monitoring city events and competition- Create promotional materials using the Adobe Design Suite- Manage, strategize, and execute all social media efforts including Facebook and Instagram Show less - Answered and qualified all sales inquiries to direct client to the appropriate sales manager- Supported up to five sales managers at a time by inputting data into the sales system, sending out site inspection alerts, creating proposals and contracts, and completing handover checklist to finish booking process- Provided site tours to prospective clients- Booked and detailed in-house meetings- Created promotional materials using the Adobe Design Suite- Accepted leads from different channels and assigned to the appropriate seller- Completed amenity requests for VIP clients- Ran weekly sales activity reports to track proactive sales efforts- Worked with the Director of Sales and Marketing to plan and manage Facebook posts- Put together promotional materials such as sales kits and gifts- Completed expense reports and entered into the checkbook- Developed and implemented Dollars for Dreams initiatives Show less

  • Group Sales Manager

    Feb 2019 - Mar 2020

  • Executive Meeting Manager

    Jul 2018 - Feb 2019

  • Sales Coordinator

    Jan 2016 - Jul 2018
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  Paramount Senior Living at Middleburg Heights

  Mar 2020 - Jun 2021

  Admissions and Marketing Manager
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  Concord Hospitality Enterprises

  Jul 2021 - Mar 2022

  Sales Manager
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  Pyramid Global Hospitality

  Feb 2022 - now

  • Director of Sales and Marketing

    Jan 2024 - now

  • Sales Manager

    Feb 2022 - Jan 2024