Marc Bryant

Experience

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  The Myers-Briggs Company

  Jun 2004 - Apr 2019

  Developed relationships with Northeast customer region to sustain and increase revenue levels through up-selling and cross-selling new products and services in order to meet or exceed revenue targets across all verticals.Negotiated high revenue yielding license agreements with top accounts.Implemented new strategies for creating leads through product demonstration webinars.Grew relationships with specific Fortune 1000 customer segment to increase revenue levels through monthly marketing campaigns in order to meet or exceed revenue targets.Analyzed data on specific customers to determine customer behavior regarding historical dollar sales, product purchase, and buying patterns. Created sales pipeline and maintained daily documentation of customer interactions in SalesForce. Show less

  • Solutions Consultant / Inside Sales Representative / Signature Account Manager

    Jun 2006 - Apr 2019

  • Customer Relations Advisor

    Jun 2004 - Jun 2006
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  Provoke Online Magazine

  May 2005 - Jul 2008

  Editor In Chief

  Started Provoke Online Magazine where I served as Editor-in-Chief as well as Web Designer, Writer, and Photographer. Our mission was to Provoke Thought... Provoke Action... and Provoke Change all over the world.

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  Little Africa Recording Studio

  Jul 2008 - now

  Owner

  Creating a safe space for all identities to create, record, and perform free of judgement, negativity, and outside pressure.

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  Diligent

  Jul 2019 - Sept 2019

  Salesforce Contracts/Opportunities Specialist

  Supported sales team as a contractor after systems integration by reviewing client contracts and creating opportunities in Salesforce with contract details.

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  Cook Ross

  Jan 2020 - Nov 2022

  Cook Ross is a consulting, training, and organizational development firm based in the Washington, DC area. With lines of businesses in strategy & assessments; training; and digital tools, we partner with clients in the areas of cultural competency, leadership development, diversity and inclusion, and organizational change management. As a Client Success Manager, I build new partnerships and trusting relationships with our clients to help them realize their diversity and inclusion goals.

  • Client Success Manager

    Aug 2020 - Nov 2022

  • Client Solutions Specialist

    Jan 2020 - Aug 2020
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  Be Equitable

  Nov 2022 - Sept 2023

  Client Success Manager

  Building inclusive and equitable workplaces. Partnering with organizations to advance Inclusion, Diversity, Equity, and Accessibility. Whether you're just getting started, or advancing further on progress already made, we have the knowledge, skills, and resources to support you every step of the way.

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  Fiserv

  Feb 2024 - now

  Customer Success Manager

  Fiserv, Inc. is a leading global technology provider serving the financial services industry, driving innovation in payments, processing services, risk and compliance, customer and channel management, and business insights and optimization. We aspire to move money and information in a way that moves the world. I am O.R.A.N.G.E. We are Forward Driven. Partners in Possibility. For more information, visit www.fiserv.com. #FiservProud