Experience

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  Computer troubleshooters

  Aug 2005 - Nov 2007

  Technical support specialist

  • Installing and configuring computer (HW\SW) systems. • Monitoring and maintaining computer systems and networks. • Repair all customers complaint and problems.

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  Centra

  Nov 2007 - May 2010

  Network engineer

  Participation and responsibility with the work team In the company about :- Communicate with our customers from (private \ public) sectors to identify customer problems and solve it over the phone or by visiting them depending on the size of the problem.- Responsible of achive periodic maintenance contracts with our customers to establishing computer networks, servers, Internet, CCTV, (attendance and departure systems).-Attending exhibitions inside and outside of Cairo to representative my company . Show less

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  Ic group

  May 2010 - Aug 2017

  It administrator

  Participation and responsibility with the IT management team in the company in :- Establishment of computer networks, servers, Internet, CCTV and (attendance - departure) systems.- Purchase (computers, laptops, printers and servers) necessary for the company , and preparing it to be ready for users so depend on their functions by the company's vision of different departments and budget available.- Technical Support (software and hardware) for each company staff.- Following up establishment and development of the CRM system to achieve effectively communication between the senior management, all different departments of the company and our customers. also to conversion of all the working systems in the company to be automated systemes for following up the percentage of achieving sales target in the residential, commercial and administrative projects, the cost of the marketing department expenses comparing to their goals. And all of the other reports that required by the management for contributing in measuring and raising the performance, forecasting the size of profits and guiding the management to take the right decisions In the best time to developing up and increasing profits and carry out feasibility studies to other successful projects. Show less

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  Alqanat 9

  Jan 2018 - Oct 2018

  It administrator

  Responsible for information systems management The satellite channel , the live broadcasting of the channel, and technical support for each channel staff , Repair and maintenance of (computers, servers, network equipment and the Internet ) softwere and hardware, Information security and other things related to IT management.

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  ديدن للعقارات والإستثمارات | deidin real estate & investments

  Apr 2018 - Aug 2018

  Senior sales representative

  Responsable for the establishment, management, effectively participation and following up ّ(IT and sales) plans within the company's sales team, and direct communication with senior management .

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  Class hair hospital

  Oct 2018 - Jun 2019

  Sales representative

  Effectively communication with our leads via telephone and other social communication media to convince them of our services until the completion of the sale and also after-sales service.

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  Aaram group

  Jun 2019 - Mar 2020

  Sales engineer

  - Effectively Communicate with our leads via phone and social media and visit them so understanding their needs and explain how we can help them to achieve their goals in the best way to closing the deals with them and start training them on our products and supporting to solve any problems and following up after the sales.- Attending exhibitions inside and outside of Istanbul to representative the company.- Participate in the preparation of marketing and sales plans, as well as the preparation and publishing the content of our marketing channels on social media. Show less

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  Iktisap group

  May 2020 - now

  Sales manager