
Destiny Summer
Marketing Intern

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About me
Partnerships marketing executive | Passionate about sustainability🌱
Education

Gloucester College
2016 - 2018A Level English Language and Literature, General A Level
Henley Bank High School
2012 - 2016GCSEs
Experience

NRStudios
Jan 2019 - Jul 2019Marketing InternWorking in a B2B role networking and acquiring business clients, maintaining these working relationships. Managing excel-based database for all of our B2B clients and ensuring all information is kept up to date.

Ecotricity
Aug 2019 - Sept 2024Responding to day-to-day contact incoming from customers via phone, email, live chat and social media.Maintaining our engagement with our customers via social media by responding to comments on our posts via Facebook, Twitter, Instagram and LinkedIn. Working to resolve customer queries upon first contact via direct messages on these platforms and consistently maintaining a <1 hour response time.A trained and experienced complaint investigator dealing with domestic customer complaints and ensuring these complaints can be resolved as quickly as possible with as little negative impact on the company as possible.I work on a day to day basis across SAP, Junifer and Salesforce CRM systems, plus the DCC centralised smart metering communications infrastructure in line with the OFGEM SEC code.I have also trained multiple groups of new staff coming into the Energy Specialist role over the past 12 months and I throughly enjoy training with an eye to increase my experience of this in the future! Show less
Marketing Executive
Mar 2022 - Sept 2024Switching advisor
Jan 2021 - Mar 2022Energy Expert
Aug 2019 - Dec 2020

London & Country Mortgages
Sept 2024 - nowMarketing Executive - Partnerships
Licenses & Certifications

ECDL A*
ECDL / ICDL CertificationJan 2016
Cdma
Digital Marketing InstituteApr 2024
Languages
- enEnglish
- spSpanish
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