
Natalie Lindsey
Technology Infrastructure Summer Analyst

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About me
Senior Vice President, Program Management at Citi
Education

Texas A&M University
2011 - 2015Bachelor of Business Administration (B.B.A.) Logistics, Materials, and Supply Chain ManagementActivities and Societies: Phi Beta Lambda Professional Business Fraternity
Experience

Citi
Jun 2014 - Aug 2014Technology Infrastructure Summer Analyst• Managed and performed routine maintenance to Technology Infrastructure intranet page• Published monthly eNewsletter distributed to approximately 13,000 employees and analyzed readership data• Produced Mid-Year Review Video filmed in Dallas, Texas; Warsaw, Poland; and Manila, Philippines• Served as troubleshooter for intranet mishaps across the department involving HTML coding

Mays Business School, Office of the Dean
Sept 2014 - Apr 2015Communications Intern• Assist in managing the social media accounts for the Business School including Facebook, LinkedIn, Instagram, Google+, and Twitter• Conduct research regarding the most purposeful and efficient ways to advertise information, articles, and events

Citi
Jul 2015 - nowLed process improvement initiatives utilizing LEAN and Six Sigma tools in technical and non-technical domains to improve cycle time, customer satisfaction, cost savings and overall quality of service. Developed and managed program to train 3,000+ technology infrastructure employees in LEAN methodology, and coached the application of their training through process improvement projects across various functions. Created a Benefits Tracker to calculate measurable cost savings, risk reduction, and improved cycle time to show overall value provided to the business. Show less
Senior Vice President
Feb 2023 - nowVice President, Program Manager
Aug 2020 - Feb 2023Assistant Vice President, Project Manager
Jul 2019 - Aug 2020Assistant Vice President, Process Improvement Lead
Jul 2017 - Jul 2019Process Improvement Analyst
Jul 2015 - Jul 2017
Licenses & Certifications

Scrum Master Certified (SMC)
Scrum AllianceJun 2018
Honors & Awards
- Awarded to Natalie LindseyFirst Place Recipient: Target Case Study Competition Target Apr 2014 • Worked with a team of four supply chain students competing against approximately 128 other students• Researched and analyzed data regarding Target's supply chain, target market, and current distribution situation• Applied the Center of Gravity and Factor Rating methods to determine the most ideal location for Target's next Food Distribution Center in the United States• Presented our findings to professionals from Target's supply chain department in a report and presentation
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