
Monica Juarez

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About me
Bilingual English-Spanish | Compensation & Benefits | Payroll | Customer Service | Labor Relations |
Education

Instituto Tecnologico de San Luis Potosi
1992 - 1996Bachelor Industrial Relations
Johnson County Community College
2009 - 20099 credits EnglishCurrently 12 credits in the program of English for Academic Purposes.Additional Courses:- Business Plan Strategy- Introduccion to Entrepreneurship- Oportunity Analysis- Human Resources Seminar by SHRM

Universidad del Valle de México
2000 - 2002Master Degree Business Administration focused in Human ResourcesActivities and Societies: Second Generation of Graduates of Master Degree
Experience

Cummins
Aug 1996 - May 2008• Negotiate the collective bargaining agreement with the Union, according to the company strategy.• Establish labor agreements with the Union to clarify the roles with the Company and workers.• Analyze the labor environment inside/outside the company that helps to establish strategies to maintain good labor environment. • Obtain the best talent in the labor market that helps to contribute to the business objectives.• Develop strategies according to the satisfaction survey results. • Plan headcount, salary and fringe benefits budgets according to the information provided by manufacturing and finance departments.• Compare compensation market with the Company’s salaries and benefits; develop actions to establish them at the market.• Establish training strategies according to the Company budget and needs.• Maintain the Human Resources information system to keep it updated with real and trust information.• Responsible for time and attendance system management.• Work with area supervisors, have meetings every 2 weeks to get HR issues and feedback.• Responsible for listening sessions with all union employees.• Supervision staff 4 employees, providing development for succession plan. Main Goals:• Close negotiation of salaries and benefits with Union committee in accordance with Company budget.• Negotiate with Union agreement for savings fund contract, avoiding risk of employee savings. • Maintain good service standards for HR issues with managers and directors.• Improve work relations between the HR department and union committee.• Improve accuracy of salaries and benefits budget, • Participation in the Labor Relations Strategy for Cummins Mexico. Show less • Delivered payroll services according to customer needs for four companies in Cummins Mexico (2,700 employees approximately).• Supervise the correct application of taxes, Social Security law, and legal discounts in order to avoid customer complaints and legal penalties.• Participated in compensation and benefits market surveys with firms as William Mercer, HAY, Watson Wyatt and locals firms in order to deliver accurate information to HR departments.• Delivered 6 Sigma projects to help to our customers to have a better payroll services.• Supervised staff of 4 employees and 1 temporary providing development to reach goals.Main Goals:• Integrated the payroll department members according to the organizational changes, achieving a better work environment.• Implemented project to reduce number of payroll errors, obtaining a 70% reduction.• Became a better support area with our customers according to the satisfaction survey results.• Delivered remote services with Ciudad Juarez Plant (600 employees approximately).• Delivered quality services and reliability in our processes. Show less
Labor Relations Manager/HR Generalist
Feb 2006 - May 2008Compensations/Payroll Coordinator
Jan 2004 - Feb 2006Organization & Compensation Coordinator
Mar 1999 - Jan 2004Organization & Compensation Analyst
Oct 1997 - Mar 1999Personnel Services Assistant
Aug 1996 - Sept 1997

Hostess Brands
May 2012 - Nov 2012Human Resources RepresentativeBeing the liason between employees, payroll and benefits area. Resolving employee issues of payment, compensation and benefits.

Berlitz
Oct 2016 - Jun 2017Human Resources ManagerResponsible of all processes of Human Resources in Berlitz San Luis Potosi, Saltillo, Aguascalientes and Tijuana.
Licenses & Certifications
- View certificate

The Payroll Professional
Automatic Data ProcessingOct 2024 
Human Resources Management
HRCIJan 2024
Volunteer Experience
Volunteer
Issued by Brookfield Academy on Sept 2024
Associated with Monica JuarezEnglish Tutor
Issued by Johnson County Community College on Feb 2012
Associated with Monica JuarezVolunteer
Issued by Amy Campbell Elementary School on Aug 2018
Associated with Monica Juarez
Languages
- enEnglish
- spSpanish
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