Kareem Sodeeq

Experience

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  Carrefour

  Feb 2017 - Mar 2018

  Customer Service Representative

  - Maintained customer satisfaction with forward-thinking strategies focusedon addressing customer needs and resolving concerns.- Answered customer telephone calls promptly to avoid • on-hold wait times.Responded to customer requests for products, services and companyinformation.- Offered advice and assistance to customers, paying attention to specialneeds or wants.- Recommended products to customers, thoroughly explaining details.

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  Amapax Group

  Apr 2018 - Oct 2018

  Data Analyst

  - Coordinated statistical data analysis, design and information flow.- Created various Excel documents to assist with pulling metrics data andpresenting information to stakeholders for concise explanations of bestplacement for needed resources.- Produced monthly reports using advanced Excel spreadsheet functions.- Participated in requirements meetings and data mapping sessions tounderstand business needs.- Researched and resolved issues regarding integrity of data flow intodatabases Show less

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  Kiel Company

  Oct 2018 - May 2020

  Sales Representative

  • • Successfully met and exceeded an annual sales target of over $3 million by identifying and converting new business opportunities.• Built and maintained a strong network of clients within the Solar Energy and Manufacturing industries.• Conducted customer needs assessments, providing tailored power and temperature control solutions.• Utilized Salesforce CRM to manage customer interactions, track sales activities, and optimize the sales pipeline.• Led contract negotiations and developed customized sales proposals to close high-value deals.• Conducted market research to stay ahead of industry trends and adjust sales strategies accordingly. Show less

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  Amapax Group

  Jun 2020 - Apr 2023

  Business Development Manager

  • Developed and implemented comprehensive business development plans to increase the company's market presence and drive long-term success across geographies.• Served as a trusted adviser to customers, delivering bespoke solutions that addressed their specific concerns and increased operational efficiency.• Conducted extensive market research and competition analysis to uncover new trends and opportunities, which influenced strategic choices and product development.• Market data insights were used to help the organization compete successfully and capture new market sectors.• Collaborated closely with the marketing, sales, and product development teams to design integrated strategies that increased client engagement and sales.• Created attractive business ideas and presentations that resulted in new contracts and collaborations, boosting the company's revenue growth.• Implemented data-driven techniques to enhance sales processes, resulting in increased efficiency and conversion rates. Show less

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  Cscprovidence

  Apr 2024 - now

  Parttime Associate

  • Respond to questions about the property, nearby attractions, transportation, restaurants, and other amenities.• Provide thorough information about nearby attractions, restaurants, shopping, and entertainment.• Address and resolve any visitor or resident concerns or difficulties in a timely and effective manner.• Effective communication with other staff members is essential for ensuring seamless service delivery.