Julie Cairn

Experience

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  US Army

  Feb 1985 - Aug 1995

  Army Reserve Engineer Officer
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  City of Seattle - Seattle Public Utilities

  Sept 1991 - Jun 2002

  Sr. Water Quality Engineer and Interim Regulatory Compliance Manager

  Evaluated technical requirements and coordinated the operational impacts on the water system providing water to 1.3 million people in the Puget Sound Region. Provided technical support and guidance to 26 other water utilities and cities regarding technical compliance issues, and wrote procedural and training documents. Developed and managed compliance programs and oversaw multiple teams and staff members to implement them.

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  King County

  Jun 2002 - Jun 2004

  Stormwater Services Project / Program Manager 2

  Managed the redesign and development of web sites and applications, providing support to several multi-jurisdictional projects. Determined the scope for each site and application, gathering requirements, establishing plans, priorities, and schedules, and thoroughly documenting each project. Authored, designed, published and maintained technical content for the Internet and Intranet.

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  Microsoft Corporation

  Jun 2004 - Apr 2005

  Spearheaded the introduction of web application used to educate 200 corporate staff on Customer and Partner Experience (CPE) related issues. Gathered requirements from business owners, determining content needs and maintaining functional specifications. Modified web application/portal content through content management system, wrote User Acceptance Testing (UAT) test scripts and test plans, and utilized Product Studio to enter bugs and issues to development team.This was a contractor position through Volt, at Microsoft. Show less

  • Support Readiness Program Manager

    Oct 2004 - Apr 2005

  • CPE Product Manager

    Jun 2004 - Oct 2004
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  Microsoft Ireland

  Sept 2005 - Dec 2016

  Coordinate with teams globally to address sustainability and operability concerns and features, focusing on analytics and data to drive insights. Efficiently analyze data for management review, offering opportunities to operationalize results in order for teams to implement solutions to improve services. Represent internal and external customers and partners for management of customer and system problems, overseeing escalations through to resolution and utilizing effective communication at all levels. Show less

  • Sr. Service Engineer, Dynamics Service Engineering Data Science and BI

    Jul 2015 - Dec 2016

  • Senior Service Engineering Manager and Lead Service Engineer

    Nov 2011 - Jul 2015

  • Service Delivery Escalation Manager, Dynamics CRM Online

    Aug 2009 - Oct 2011

  • Program Manager and Product Manager - MSDN and TechNet Subscriptions

    Jun 2006 - Aug 2009

  • Finance Forecast Program Manager

    Sept 2005 - May 2006
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  Element Fleet Technology

  Jan 2017 - May 2018

  Element Fleet Technology (EFT) is an Innovation and Coordination Hub for the evolution of software and services for the Fleet Management industry. Fleet Management activities supporting the entire vehicle life cycle from ordering to resale or scrappage, with management of usage, maintenance, compliance, and reporting along the way - are facilitated through software solutions and platforms. As the Product Manager Practice Lead, I engage with Fleet Management Business stakeholders across the product life-cycle, in order to understand their business goals, priorities, and visions. This data informs the EFT technical and business roadmaps. I also engage with EFT technical staff to develop and implement a Product and Service roadmap that drives innovation and technological updates to the current systems in order to deliver business value now and into the future for the Fleet Management industry. Element Fleet Technology is a subsidiary of Element Fleet. Show less Element Fleet Technology (EFT) is an Innovation and Coordination Hub for the evolution of software and services for the Fleet Management industry. Fleet Management activities supporting the entire vehicle lifecycle from ordering to resale or scrappage, with management of usage, maintenance, compliance, and reporting along the way - are facilitated through software solutions and platforms. As the Product Owner Practice Lead, I engage with Fleet Management Business customers to collect input about system deficiencies and how they may be reducing business value or blocking opportunities. I also engage with EFT technical staff to develop and implement a Product and Service roadmap that drives innovation and technological updates to the current systems in order to deliver business value now and into the future for the Fleet Management industry. Project delivery used Agile principles and methods, and was aligned with the OpenGroup IT4IT Reference Architecture.Element Fleet Technology is a subsidiary of Element Fleet. Show less

  • Product Manager Practice Lead

    Dec 2017 - May 2018

  • Product Owner Practice Lead

    Jan 2017 - Dec 2017
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  We.trade

  Jan 2019 - Jun 2022

  Product Owner

  Worked with banking customers and development partners to identify and prioritize features and functionality that maximize business value to support blockchain based trade finance in Europe, Asia, and Globally; and delivered them in an agile way.Since 2020, additionally:- Worked with the internal management team to develop the technical and product roadmap for the company - Engaged with potential investment and/or integration partners to understand their needs and capabilities, and identify opportunities- Engaged with potential future member Banks to demonstrate the platform, answer product related questions, and hear feedback Show less

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  Hertz

  Jul 2022 - Nov 2022

  Software Product Manager

  Worked on the Fleet Technology team focused on streamlining and standardising the view of vehicle assets across the company globally (location, status, and mileage) - to improve ROA and support better decision making.

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  ZF Group

  Nov 2022 - now

  Working within the Commercial Vehicle Solutions team with a focus on trailer telematics and associated digital solutions.

  • Senior Product Owner

    Nov 2024 - now

  • Product Owner

    Nov 2022 - Oct 2024