DING ZHU

DING ZHU

Service Hall manager

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  • Timeline

  • About me

    senior account manager/store manager at China Mobile

  • Education

    • Shanghai University

      2001 - 2005
      Bachelor’s Degree International Economics and Trade

      211 key universityTEM-8 certificate (test for english majors)

  • Experience

    • China Mobile

      Aug 2005 - May 2010
      Service Hall manager

      Responsibilities  Supervised and implemented business procedures; oversaw regional clients development and marketing activities Launched marketing, sales and promotion activities according to the company marketing plan Daily service hall management, including regular assessment and analysis of business operations; providing quality service and dealing with escalated complaints Staff training, assessment and management  Achievements Participated in the 2 service halls setup and operation management Organized regular single-store marketing activity in accordance with company marketing plan. Both quantity and quality are above the average service halls in the region Actively approached to potential agencies. Negotiated and signed supply contracts with agencies independently Customer satisfaction is rated: very satisfied (above company standard) Cultivated talents for future operation for the company Show less

    • Bureau of Shanghai World Expo Coordination

      May 2008 - Dec 2010
      Director in Market Development Dept.

      Responsibilities Teammember of 2010 Shanghai Expo sponsoring companies solicitation program Organizing large-scale marketing campaign and sponsor club events and meetings regularly Supervision of Expo sponsors marketing activities Coordination and collaboration with sponsors on behalf of BSWEC Participation in all sponsor VIP reception events Achievements  Delivery and maintance sponsorship rights for Expo Sponsors which include all 60+ Shanghai Expo sponsors in different categories Successfully launched Expo large-scale marketing promotion series <Expo City Star>  Successfully arranged and organized quarterly and yearly sponsor club events and meetings 12 times Honors:Excellent employee from CMCCEmployee of the month from BSWECExpo city star from BSWEC Show less

    • China Mobile

      Jan 2011 - now
      Senior account manager

      Responsibilities  Identify business opportunities and develop sales strategy for telecom solutions Ensure that all products and services sold to the customer are provided, installed and maintained in a quality way and to the satisfaction of the customer Develop and maintain close relationships with key decision makers in multinational / global and enterprise customers Achievements Successfully planned, arranged and participated in 2 major ICT projects for a college that bring over 2 million contract to the company per year Actively expand group market business and generate steady revenue growth by providing expert solutions and quality service Show less

  • Licenses & Certifications

    • TEM-8 (test for english majors)