Mohamad Rustom

Experience

• 

  Hamard - Support Service Company

  Jan 2010 - Oct 2012

  Restaurant Supervisor

  - Continually monitored restaurant and took appropriateaction to ensure food quality and service standards wereconsistently met.- Exhibited thorough knowledge of foods, beverages,supervisory duties, service techniques, and guestinteractions.- Assigned tasks and oversaw the direction of employeesto ensure compliance with food safety procedures andquality control guidelines.- Consistently maintained high levels of cleanliness,organization, storage, and sanitation of food andbeverage products to ensure quality.- Communicated well and used strong interpersonal skillsto establish positive relationships with guests andemployees.- Worked closely with the chef and cooks to determinemenu plans for special events or occasions. Show less

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  Dine-In

  Dec 2012 - Dec 2016

  Assistant Restaurant Manager

  - Assist the Restaurant Manager in planning and implementingstrategies to attract customers- Track the progress of weekly, monthly, quarterly and annualobjectives- Monitor and maintain restaurant inventory and operating costs,budgets and resources- Create reports, analyze and interpret data, like revenues,expenses and competition- Conduct regular audits to ensure the restaurant is functionableand presentable

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  Continental Trust Insurance & Reinsurance

  Feb 2017 - Apr 2017

  Customer Service Representative

  - Created new orders related to medical insurance.- Processed up to 80 customer orders per day.- Recommended and helped customers select the best insuranceservice based on their needs.-Managed a wide variety of customer service and administrativetasks to resolve customer issues quickly and efficiently.- Compiled statistical information for special reports.- Organized billing and invoice data and prepared accountsreceivable and expected revenue reports for controllers Show less

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  BLOM BANK s.a.l.

  Jun 2017 - Sept 2017

  Trainee

  - Processed an average of 120 call transactions each day in atimely manner.- Performed daily maintenance of the loan applicant database.- Recited to customers the variety of loan products acquired andavailable credit they have.- Reminded customers of the remaining account credit balance

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  WTC World Traveler Company

  Jan 2018 - Feb 2020

  Quality Assurance Manager

  - Determining, negotiating and agreeing on in-house qualityprocedures, standards and specifications- Setting customer service standards- Investigating and setting standards for quality and health andsafety, whilst ensuring that processes comply with standards atboth national and international level- Working with operating staff to establish procedures, standards,systems and procedures to determine training need- Recording, analyzing and distributing statistical information Show less

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  MENA Business Investment Group

  Mar 2020 - Feb 2022

  Transportation Supervisor

  - Supervise Transport Drivers and set schedules.- Ensure all transport deliveries and pick-ups are completed in atimely manner and that the department operates efficiently.- Manage employee relations issues including interviewing, hiring,counseling, and documentation for Transport Drivers in anethical, professional an expedient manner.- Provide assistance to other departments as needed in a prompt,courteous and efficient manner- Business Development

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  MOTION Supply Chain

  Jan 2022 - Feb 2023

  Warehouse And Distribution supervisor
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  SETRA Saudi Electronic Trading & Contracting Company Ltd.

  Mar 2023 - now

  • Warehouse Officer

    Oct 2023 - now

  • Warehouse Coordinator

    Mar 2023 - Oct 2023