Sonam Jain

Sonam Jain

Software Developer

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location of Sonam JainSingapore

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  • Timeline

  • About me

    Software Engineer at Zendesk

  • Education

    • Dravid High School, Wai

      2003 - 2006
      SSC
    • Birla Institute of Technology and Science, Pilani

      2017 -
      Master of Technology - MTech Software Systems
    • Pune Vidhyarthi Griha's College Of Engineering And Technology

      2008 - 2012
      Bachelor of Engineering (BE) Computer Engineering

      Activities and Societies: Czar. It was an inter-college C/C++ competition.

  • Experience

    • Reflexis Systems

      Jul 2012 - Jun 2013
      Software Developer

      Worked on a product named kRegistry, which facilitates online registration of several categories of companies and filing various company operational forms to the Company Registrar Office. It also provides .NET Desktop application for generating new requests and approving requests and payments received online.As a Software Developer, I was responsible for development and maintenance of the product. Product features development involved extensive work in Spring MVC framework involving Aspect-Oriented Programming and complex yet optimized SQL queries. Show less

    • KPoint Technologies

      Jul 2013 - Dec 2018

      • Enabled media player with adaptive streaming, by developing a DASH client as well as supporting cookie protected HLS playback.• Added support for live streaming.• Built an interoperable framework to support external video sources like Flash/YouTube. This allowed easy onboarding of customers with existing data available on different platforms.• Developed a post-messaging based JavaScript API, to open the player for third-party extension and programmatic control.• Led the prototype for an interactive e-commerce video solution platform and built interactive elements like surveys, comments, highlights using the API. Show less • Worked on HTML5 media player using JavaScript MVC, supported on majority platforms and browsers. • Added support to capture precise viewership data and enabled Amazon S3 backed analytical report downloads.• With effective use of cloud storage, caches, CDN and version control brought startup time to sub 5 seconds. • Built support for secure streaming over AWS, Akamai and BitGravity CDNs, which provided pricing flexibilities to customers.• Configured and maintained Nginx as a custom-origin, for media requests wanting to fetch data from S3 cloud storage.• Worked on on-premise secure enterprise caching proxy to optimize bandwidth consumption in large organizations using Squid. • Received Start Award for minimizing playback errors and resolving issues faced by users. Show less

      • Lead Software Engineer

        Jul 2018 - Dec 2018
      • Senior Software Engineer

        Nov 2015 - Jun 2018
      • Software Engineer

        Jul 2013 - Oct 2015
    • Zendesk

      Jun 2019 - now
      Software Engineer
  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Sonam Jain
      Star Award kPoint Dec 2014