Chanchal Sharma

Chanchal Sharma

Resident Engineer

Followers of Chanchal Sharma2000 followers
location of Chanchal SharmaNew Delhi, Delhi, India

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  • Timeline

  • About me

    Product Specialist @ PharmaSecure | Cloud Enthusiast | AWS | GCP |

  • Education

    • Rajiv Gandhi Government Engineering College

      2015 -
      Bachelor of Technology - BTech Electronics and Communications Engineering
  • Experience

    • Bar Code India

      Aug 2019 - Oct 2020
      Resident Engineer

      Increased customer satisfaction by resolving various types of issues.Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.Monitored systems in operation and input commands to troubleshoot areas.Maintained and monitored server room, Systems along with wireless network and other barcode printers scanners, keeping systems running smoothly.

    • PharmaSecure

      Oct 2020 - now
      Product Specialist

      “PharmaSecure” is a global track-and-trace, product authentication and consumer engagement company. Providing serialization support with different software and hardware. ● Researched product's technical specifications and accurately communicated information. ● Various customer deliveries and development ● Worked with software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes.● Patched software and installed new versions to eliminate security problems and protect data. ● Developed and implemented performance improvement strategies and plans to promote continuous improvement.● Various customer deliveries, development and troubleshooting fixing of issue in batch execution.● Troubleshooting performance issue (space and memory issue)● RDBMS user configuration and integration with application, Oracle/DB2 database import/export, changing database user password, Start/stopping instances and database● Written shell scripts and creating services for manual testing. ● Improved, stabilized and tuned daily activities with proper follow up of incident reports and recommended solutions by the client. Show less

  • Licenses & Certifications